Job Description

Job Summary:

We are seeking a confident and fluent

French-speaking Telecaller

to be based in Dubai. The role involves making outbound calls, handling inbound inquiries, promoting company products/services, and building strong relationships with French-speaking clients. The ideal candidate should have excellent communication skills, a customer-centric mindset, and the ability to meet call and performance targets.

Key Responsibilities:

Make outbound calls to prospective and existing French-speaking customers Handle inbound calls and respond to customer inquiries professionally Explain products/services clearly and accurately in French Generate leads, follow up on prospects, and schedule appointments where required Maintain and update customer records in the CRM system Achieve daily/weekly/monthly call and conversion targets Handle objections and resolve customer concerns effectively Coordinate with internal sales and operations teams for smooth follow-ups Ensure compliance with company policies and communication standards

Requirements & Qualifications:

Fluency in

French (spoken and written)

is mandatory Working knowledge of

English

is required; Arabic is an advantage Previous experience as a telecaller, call center executive, or customer service agent preferred Strong communication, persuasion, and listening skills Ability to work under pressure and meet targets Basic computer skills (MS Office, CRM systems) Professional telephone etiquette and positive attitude

Preferred Skills:

Experience dealing with international or French-speaking clients Sales or lead-generation background Ability to build rapport quickly over the phone
Job Type: Full-time

Pay: AED5,000.00 - AED8,000.00 per month