We are looking for a motivated and results-driven Telecaller to join our team. The role involves handling outbound and inbound calls, generating leads, maintaining customer relationships, and achieving sales targets while ensuring excellent customer service.
Key Responsibilities:
Make outbound calls to potential and existing customers to promote products/services.
Handle inbound customer inquiries professionally and provide relevant information.
Generate leads, follow up on prospects, and convert them into customers.
Maintain and update customer databases with accurate information.
Build and maintain strong customer relationships to ensure repeat business.
Achieve daily/weekly/monthly call and sales targets.
Provide feedback on customer needs, concerns, and market trends to the management.
Coordinate with the sales/marketing team for business development activities.
Requirements:
Proven experience as a tele caller, telesales representative, or similar role.
Excellent communication and interpersonal skills.
Ability to handle rejections and remain motivated.
Basic computer knowledge and familiarity with CRM systems.
Strong negotiation and persuasion skills.
High level of patience, professionalism, and customer service focus.
Preferably Female
Job Type: Full-time
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