The Tele sales Executive is responsible for generating sales through outbound and inbound telephone interactions. This role focuses on building relationships with customers, understanding their needs, promoting products or services, and closing sales while delivering an excellent customer experience.
Key Responsibilities
Make outbound sales calls to prospective and existing customers
Handle inbound calls and respond to customer inquiries
Present, promote, and sell products or services over the phone
Understand customer needs and recommend suitable solutions
Achieve or exceed assigned sales targets and KPIs
Maintain accurate customer records in CRM systems
Follow up on leads and previous inquiries in a timely manner
Handle objections professionally and close sales effectively
Provide product information, pricing, and promotions to customers
Coordinate with internal teams to ensure smooth order processing
Stay updated on product knowledge, market trends, and competitors
Adhere to company policies, scripts, and compliance requirements
Qualifications
High school diploma or equivalent (Bachelor's degree preferred)
Proven experience in telesales, telemarketing, or customer service preferred
Excellent verbal communication and persuasion skills
Strong listening and negotiation abilities
Familiarity with CRM software and basic computer applications
Ability to work in a target-driven, fast-paced environment
Skills & Competencies
Sales-driven mindset
Customer-oriented approach
Confidence and resilience
Time management and organizational skills
Ability to handle rejection positively
Problem-solving skills
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
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