Job Description

Description:
Cyberbit is the world's leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That's because it is!
Cyberbit deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals and students in industry-standard detection, response, and attack mitigation techniques.
We are seeking a Cybersecurity-focused CSM proficient in SAAS technologies and technical training. This individual will play an instrumental role in maintaining and growing accounts in the ME-region and needs to be a self-starter who excels in a fast-paced, evangelistic startup environment and thrives on working with revolutionary technology.
Responsibilities

• Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects - from SOC managers to CISOs.
• Guide analysts through simulated live-fire attacks, adjusting the approach depending on the skill level of the trainees and the customer objectives.
• Use exceptional written and oral communication skills to support customers and internal initiatives - this includes, but is not limited to, PowerPoint presentations, product Q&A, product documentation.
• Play a critical role in improving the product by communicating customer-requested features clearly and concisely.
• Responsible for overall delivery planning and monitoring in terms of scope, resources, and timeline, as well as professional services sales support.
• Ensure project management standards and methodologies are satisfactory and are followed.
• Design and maintain reports of programs, creating executive presentations.
• Lead cross-unit's synchronization and tightly follow up on the execution, including indicators presentation to the management.
• Plan, manage, and execute cross department process improvement initiatives and provide an integrated view for internal stakeholders.
• Interact with multiple internal departments such as R&D, Project Management, Sales, Product.

Requirements:

• 2+ years of experience in project management within the cybersecurity industry
• 1+ year of experience providing cybersecurity technical training
• Experience as a customer success manager in a cyber security SaaS organization - strong advantage.
• Associates, Bachelors, Masters, and/or PhD from a cybersecurity program - strong advantage.
• Strong ability to plan, multi-task, and manage time effectively in a remote working environment; meticulous notetaking is a must.
• Excellent written, verbal, and interpersonal communication skills.
• Works and presents in a systematic and orderly fashion, able to dive deeply into detail.
• Cybersecurity certifications from EC-Council such as Certified Incident Handler / Certified Security Analyst - strong advantage.

If you are not sure that you're 100% qualified but up for the challenge - we want you to apply
You will love working with us: