Technical Support Representative

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Advance Telematics Solutions L.L.C. (ATS) is a forward-thinking company specializing in delivering innovative and reliable IoT solutions with over 17 years of technical expertise. ATS is dedicated to empowering clients through tailored, high-impact systems designed to address unique challenges and align with business goals. The company's client-focused approach starts with active listening, ensuring Telematics solutions are effective and precise. ATS prides itself on providing exceptional Fleet Telemetics and IoT service and innovative technologies that drive results.

Role Description



This is a full-time, on-site role for a Technical Support Representative located in Abu Dhabi. In this role, you will handle day-to-day activities such as assisting clients with technical issues, troubleshooting problems, data monitoring and providing effective resolutions to ensure customer satisfaction. You will play a crucial role in maintaining and strengthening customer relationships by delivering excellent customer and technical support services. Collaboration with internal teams to improve service offerings and identify solutions is a key aspect of this role.

Qualifications



Proficiency in Customer Support and commitment to Customer Satisfaction Strong Analytical Skills to resolve technical issues efficiently Excellent communication and interpersonal skills Ability to work effectively in an on-site environment Experience in IoT systems or a related technical field is a plus but not required Bachelor's degree in IT, Computer Science, or a related field is highly desirable Fresher in UAE are also encourage to apply
Job Type: Full-time

Pay: AED2,500.00 per month

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Location:

* Abu Dhabi (Preferred)

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Job Detail

  • Job Id
    JD2238675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned