Technical Support Job in Parkonic Parking Systems and Management LLC

Technical Support

Dubai, DU, AE, United Arab Emirates

Parkonic Parking Systems and Management LLC

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Job Description

Join our dynamic team as a Technical Support, providing expert assistance and solutions within the Parking Management, Extra Low Voltage (ELV), and Access Control System sectors. This role offers the opportunity to work with cutting-edge technologies in a fast-paced environment, supporting clients across the UAE to ensure smooth and efficient system operations.

Responsibilities:
- Provide timely technical support and troubleshooting for parking management, ELV, and access control systems.
- Collaborate with installation and maintenance teams to resolve system issues effectively.
- Diagnose hardware and software malfunctions and implement corrective measures.
- Conduct system testing and assist with commissioning new equipment and software.
- Document technical procedures, system configurations, and issue resolutions.
- Train end-users and clients on system functionalities and best practices.
- Maintain up-to-date knowledge of industry developments, technologies, and regulatory standards.

Requirements:

- Proven experience in technical support within parking management, ELV, or access control systems.
- Strong understanding of hardware and software components related to ELV and security systems.
- Excellent problem-solving skills and the ability to work under pressure.
- Effective communication skills in English, with proficiency in Arabic considered an advantage.
- Ability to work independently and as part of a multidisciplinary team.
- Technical certifications relevant to ELV, networking, or access control systems are preferred.
- Flexibility to respond to urgent calls and provide on-site support when necessary.
- Strong customer service orientation and attention to detail.

Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s):

Can Join Immediately
Experience:

Technical Support: 3 years (Required) ELV: 3 years (Required)
License/Certification:

* UAE Driving License (Required)

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