We are looking for a Technical Manager for one of the Multinational Polymer Manufacturer firms, who will be based in Dubai and directly reporting to the Technical Director.
Guarantees safety management of his laboratory according to guidelines.
Guarantees the suitable operation and maintenance of all lab equipment.
Plans and provides lab orders to application engineers.
Improves and develops guide formulations of cement and gypsum based product .
Keeps guide formulations updated in accordance with existing raw materials in the market.
Supports the introduction of new products into the MEA market.
Identifies new application\'s fields for existing products.
Performs the technical evaluation of development products in paints and coatings considering application\'s field and customer\'s needs in MEA.
Offers technical support to customers, especially in MEA, not only with existing products but also by introducing new ones in order to match customer\'s needs.
Performs trainings for internal and external customers.
Translates customer\'s needs into technical requirements.
Plans and executes customer\'s visits together with sales and marketing managers.
Keeps complete and accurate files of all relevant documentation in accordance with ISO
14001, ISO 9001 and ISO 17025 rules where applicable.
Prepares reports of customer\'s visits and requests, as well as reports of customer related lab work.
Requirements and Competencies
Master of Science, Bachelor of Science or Chemical Engineering, with specialization in
Polymers chemistry, material sciences or related fields
Strong expertise in the formulation of drymix formulation.
3 to 5 years of experience offering technical support to customers in the redispersal powder
Communication\'s skills in close contact with customers
Outstanding track record in setting and achieving goals
High ability of self-organization, staff guidance and self-motivated
Flexibility to travel in EMEA approx. 50 % of the working time
Fluent in English is an advantage
Expertise in MS-office (Word, Excel and Power Point), SAP R/3 and other electronic data processing system