Job Description

Role Objective:

To coordinate day-to-day technical operations, including inspections, verification of service provider performance, and technical documentation, while supporting tendering, procurement, and CRM/ERP processes for TPOC associations. Handle CRM and ERP operations related to technical services for TPOC associations (work orders, cases, PRs, CPCs, etc.). Review and approve PRs raised for technical and maintenance services, ensuring correct coding and scope. Generate and follow up on CPCs and related documentation in coordination with Finance/Admin. Technical Inspections & Service Provider Verification Conduct technical inspections for ad hoc, corrective, and PPM works carried out by service providers. Verify completion of ad hoc and corrective works and confirm monthly PPM in line with contracts. Attend contractor site visits for ad hoc works and ensure that all work permits and access requirements are adhered to. Performance Monitoring & Reporting Prepare monthly KPI reports for service providers and submit to TPOC Admin / management. Highlight repeated issues, trends, and non-conformities to the Technical Engineer / Senior Association Manager. Tendering & Documentation Support Initiate RFTs and draft SoWs for projects and tenders, and submit to the Technical Engineer/Manager for review and finalization. Maintain and organize documentation related to tenders, projects, and technical correspondence. Coordinate and deal with TPOC service providers on technical and maintenance matters. o Attend to maintenance-related issues and complaints raised by residents and stakeholders. o Review and close technical cases/complaints received via Ittisal/CRM, ensuring proper resolution and documentation. Prepare SOW specifications and tender documentation for assets maintenance and operation requirement Prepares schedule of routine maintenance and checklists to be undertaken in coordination with the contractors Manage and control of day to day activity related to O&M and workload for the maintenance team to ensure an effictive and efficient service is delivered including the planning and resourcing of Planned Preventative Maintenance (PPM) and maintenance shutdown Oversee the procurement process for materials needed for the products and ensure the best quotation for the materials is obtained through procurement. Analyze the potential problems that may arise with the current mechanical/ electrical systems Oversee the installation, operation and maintenance of assets to ensure that equipment are installed by contractors and functioning according to specification Read and interpret the blueprints, technical drawings, schematics and reports submitted by contactors Specify system complements or direct mediation of products to ensure conformance of with engineering design and performance specification Diploma or Bachelor's degree in Engineering, Facilities Management, or a related technical field. Experience 3-5 years' experience in technical coordination, facilities management, or building maintenance. Experience in using CRM / CAFM / ERP systems; MS Dynamics 365 exposure is an advantage. Strong understanding of PPM, corrective maintenance, and contractor performance monitoring. Good communication and coordination skills with internal teams, contractors, and residents. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Job Type: Full-time

Pay: QAR5,500.00 per month

Application Question(s):

are you available to join immediately
Experience:

similar role: 5 years (Required)
License/Certification:

* Qatar ID (Preferred)