Job Description

JPC 4462
Job Title : Team Leader -Virtual Sales & Services
Location : Dubai , Sharjah
Education : Bachelor's
Languages: Arabic and English
Experience : 7- 8 years
Job Purpose : Responsible for the Team performance, Revenue & Service. Enhance customer loyalty. Quality of work within the Unit.
Minimum Requirements for Virtual Relationship Manager:
Education:

• Bachelor's degree in Finance, Business Administration, or a related field.

Experience:

• Minimum of 7 years in banking or financial services, demonstrating a proven track record of success.
• Comprehensive knowledge of anti-money laundering measures, compliance policies, and central bank regulations.
• Outstanding communication and interpersonal skills for superior client relationship management.
• Demonstrated ability to coordinate and ensure meticulous documentation compliance with organizational policies.
• Expertise in resolving customer complaints and delivering exceptional customer service.
• Extensive familiarity with risk monitoring, due diligence, and maintaining customer records in strict compliance with regulations.
• Strong team player with the capability to collaborate effectively with internal teams and business partners.
• Adaptability to work in multiple locations based on dynamic business needs.
• Knowledge of Company policies and procedures is a significant advantage.
• adherence to line manager instructions and the ability to efficiently handle diverse tasks assigned by management.

Interested applicants may apply with your updated CVs.

Skills Required