Job Description

We are urgently seeking a motivated and result-driven Team Leader to join our Insurance Team.

JOB DUTIES AND RESPONSIBILITIES:

- Experience in Submission, Resubmission, Reconciliation and Knowledge in preapprovals

- Good Knowledge in HIS

- Should be able to work closely with Insurance manager, Doctors, RCM Team, other Front Desk Staff and Nurses

- Should be good in COLLECTION of payments from Insurance Companies

- Coordinate with insurance providers, brokers, and internal departments for smooth operations

- Ensure compliance with regulatory requirements (e.g., DHA or relevant insurance authorities)

- Implement process improvements to enhance efficiency, accuracy, and customer satisfaction

- Support management in achieving overall departmental and organizational goals

SKILLS REQUIRED:

Strong medical background to handle Submission, Resubmission, Reconciliation and preapprovals efficiently Attention to detail and strong organizational skills Good decision-making skills Excellent communication and interpersonal skills Ability to work under pressure to achieve target Proficiency in MS Office and insurance-related software/portals Customer-focused with ability to handle escalations effectively Good personality

QUALIFICATIONS AND EXPERIENCE:

Medical and Accounting Background CPC Certification Atleast 5 years' experience in a similar role is mandatory with atleast 1 year in a supervisory / lead role. Strong knowledge of medical insurance processes, coding (ICD-10, CPT), claims management, and healthcare authority regulations (DHA, DOH/HAAD, MOH) Experience in dealing with TPAs, insurance providers, and regulatory bodies.
Immediate joiners will be preferred.

Please upload your CV or send it to hr@groupgmc.com

Job Type: Full-time

Experience:

Approvals,submissions,resubmissions and reconciliation: 5 years (Required)
License/Certification:

CPC Certification (Required)
Expected Start Date: 08/09/2025