Job Description

Team Leader - Kiosk Telecom Sales - Sharaf DG - Dubai, UAE
Position Overview
Sharaf DG is seeking a Team Leader to oversee kiosk-based telecom sales operations in Dubai. This role involves managing and mentoring a team of sales executives, driving revenue growth, ensuring operational compliance, and delivering an excellent customer experience.
Location: UAE
Location: Dubai
Industry: Sales
Function: Sales
Salary: 7000-10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Job Details

• Manage daily kiosk operations and supervise a team of sales executives
• Train and mentor team members to enhance telecom product knowledge and sales techniques
• Motivate staff to achieve and exceed individual and team sales targets
• Drive sales of SIM cards, mobile plans, internet packages, and telecom accessories
• Implement effective strategies to increase customer traffic and conversion rates
• Monitor KPIs and align sales activities with company objectives
• Deliver high standards of customer service, ensuring inquiries and complaints are resolved quickly
• Manage inventory, POS transactions, and compliance with company and telecom regulations
• Generate daily and weekly sales reports, providing performance feedback and actionable insights
• Collaborate with management, marketing, and logistics teams for smooth operations

Ideal Profile

• Bachelor's degree in Business, Sales, or related field (preferred)
• Minimum 3 years of sales experience in telecom or retail, including at least 1 year in a supervisory or leadership role
• Proven ability to achieve sales quotas and manage team performance
• Strong leadership, coaching, and communication skills
• Customer-focused with excellent problem-solving abilities
• Familiarity with CRM tools and POS systems
• Willingness to work in kiosk-based retail environments with flexible shifts, weekends, and holidays

Why Join Us
Sharaf DG offers a rewarding environment where high performers are recognized and rewarded. This role provides leadership growth opportunities within one of the UAE's leading telecom and electronics retail partners.
About the Company
Sharaf DG is one of the largest electronics and lifestyle retailers in the UAE with a strong presence across the GCC. In addition to retail, the company partners with leading telecom providers to deliver innovative mobility and connectivity solutions through kiosks and dedicated sales teams.
Job Title Team Leader - Kiosk Telecom Sales - Sharaf DG - Dubai, UAE
Team Leader - Kiosk Telecom Sales - Sharaf DG - Dubai, UAE
Position Overview
Sharaf DG is seeking a Team Leader to oversee kiosk-based telecom sales operations in Dubai. This role involves managing and mentoring a team of sales executives, driving revenue growth, ensuring operational compliance, and delivering an excellent customer experience.
Location: UAE
Location: Dubai
Industry: Sales
Function: Sales
Salary: 7000-10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Job Details

• Manage daily kiosk operations and supervise a team of sales executives
• Train and mentor team members to enhance telecom product knowledge and sales techniques
• Motivate staff to achieve and exceed individual and team sales targets
• Drive sales of SIM cards, mobile plans, internet packages, and telecom accessories
• Implement effective strategies to increase customer traffic and conversion rates
• Monitor KPIs and align sales activities with company objectives
• Deliver high standards of customer service, ensuring inquiries and complaints are resolved quickly
• Manage inventory, POS transactions, and compliance with company and telecom regulations
• Generate daily and weekly sales reports, providing performance feedback and actionable insights
• Collaborate with management, marketing, and logistics teams for smooth operations

Ideal Profile

• Bachelor's degree in Business, Sales, or related field (preferred)
• Minimum 3 years of sales experience in telecom or retail, including at least 1 year in a supervisory or leadership role
• Proven ability to achieve sales quotas and manage team performance
• Strong leadership, coaching, and communication skills
• Customer-focused with excellent problem-solving abilities
• Familiarity with CRM tools and POS systems
• Willingness to work in kiosk-based retail environments with flexible shifts, weekends, and holidays

Why Join Us
Sharaf DG offers a rewarding environment where high performers are recognized and rewarded. This role provides leadership growth opportunities within one of the UAE's leading telecom and electronics retail partners.
About the Company
Sharaf DG is one of the largest electronics and lifestyle retailers in the UAE with a strong presence across the GCC. In addition to retail, the company partners with leading telecom providers to deliver innovative mobility and connectivity solutions through kiosks and dedicated sales teams.
Post Details
Job Start Date
Salary from 7000.00
Salary to 10000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required