Team Leader - Kiosk Telecom Sales
Job Overview
Sharaf DG is hiring a Team Leader to manage telecom kiosk operations and lead a team of sales executives. This Dubai-based role focuses on achieving sales targets for telecom products, ensuring smooth day-to-day operations, and delivering excellent customer experiences at the kiosk level.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Sales
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Team Leader, you will oversee kiosk-based telecom product sales including SIM cards, mobile plans, and accessories. You will guide the sales team, ensure adherence to compliance and telecom regulations, and support the team in hitting KPIs through coaching, strategy execution, and customer engagement.
Key Responsibilities

• Lead and manage the performance of a kiosk sales team
• Train, mentor, and motivate staff to meet daily and monthly targets
• Ensure high levels of customer satisfaction and immediate resolution of complaints
• Drive sales for telecom products and identify upselling and cross-selling opportunities
• Monitor and maintain kiosk inventory and ensure compliance with company and telecom guidelines
• Handle POS operations, track transactions, and maintain accurate records
• Submit sales reports and coordinate with internal departments including marketing and logistics
• Stay updated on telecom trends, product updates, and pricing

Job Requirements

• Bachelor's degree in Business, Sales, or related field preferred
• Minimum 3 years of sales experience in telecom or retail, with at least 1 year in a supervisory role
• Proven ability to achieve sales targets and manage frontline staff
• Strong leadership, communication, and customer service skills
• Familiarity with POS systems and CRM tools
• Ability to work in fast-paced retail environments and handle pressure
• Willingness to work shifts, weekends, and holidays as required

What We Offer

• Frontline leadership role with growth opportunities in the telecom sales division
• Competitive salary with performance incentives
• Hands-on management experience within high-footfall kiosk locations
• Supportive team culture and ongoing training in sales and compliance

About the Company
Sharaf DG is a trusted name in electronics, telecom, and lifestyle retail across the UAE. With a strong presence in high-traffic retail zones, Sharaf DG's telecom division offers mobile connectivity solutions in partnership with top UAE telecom operators. The kiosk team plays a vital role in delivering fast, convenient, and customer-focused service to walk-in customers.
Job Title Team Leader - Kiosk Telecom Sales
Team Leader - Kiosk Telecom Sales
Job Overview
Sharaf DG is hiring a Team Leader to manage telecom kiosk operations and lead a team of sales executives. This Dubai-based role focuses on achieving sales targets for telecom products, ensuring smooth day-to-day operations, and delivering excellent customer experiences at the kiosk level.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Sales
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Team Leader, you will oversee kiosk-based telecom product sales including SIM cards, mobile plans, and accessories. You will guide the sales team, ensure adherence to compliance and telecom regulations, and support the team in hitting KPIs through coaching, strategy execution, and customer engagement.
Key Responsibilities

• Lead and manage the performance of a kiosk sales team
• Train, mentor, and motivate staff to meet daily and monthly targets
• Ensure high levels of customer satisfaction and immediate resolution of complaints
• Drive sales for telecom products and identify upselling and cross-selling opportunities
• Monitor and maintain kiosk inventory and ensure compliance with company and telecom guidelines
• Handle POS operations, track transactions, and maintain accurate records
• Submit sales reports and coordinate with internal departments including marketing and logistics
• Stay updated on telecom trends, product updates, and pricing

Job Requirements

• Bachelor's degree in Business, Sales, or related field preferred
• Minimum 3 years of sales experience in telecom or retail, with at least 1 year in a supervisory role
• Proven ability to achieve sales targets and manage frontline staff
• Strong leadership, communication, and customer service skills
• Familiarity with POS systems and CRM tools
• Ability to work in fast-paced retail environments and handle pressure
• Willingness to work shifts, weekends, and holidays as required

What We Offer

• Frontline leadership role with growth opportunities in the telecom sales division
• Competitive salary with performance incentives
• Hands-on management experience within high-footfall kiosk locations
• Supportive team culture and ongoing training in sales and compliance

About the Company
Sharaf DG is a trusted name in electronics, telecom, and lifestyle retail across the UAE. With a strong presence in high-traffic retail zones, Sharaf DG's telecom division offers mobile connectivity solutions in partnership with top UAE telecom operators. The kiosk team plays a vital role in delivering fast, convenient, and customer-focused service to walk-in customers.
Post Details
Job Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location