Company Description

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

• Provide guidance for the team with technical architecture as needed
• Discuss the detailed project scope.
• Decide the technological requirements to best fit in the scope.
• Split the task based on the modular approach.

• Customer Support.
• Provide hardware and Software support for customers.
• Advise the customer of any enhancements.
• Vendor coordination on Hardware/Software Replacement/Support
• Additional solutions or recommendations for enhancement.
• Provide training if required for the customers.
• Perform testing along with the customer on and off-site locations.

• Implementation of new System
• Assign engineers for implementations.
• Provide inputs for design.
• Prepare the Scope of Works for implementation.
• Conduct site surveys and meetings with customers.
• Implement new Systems by Customers.
• Provide training for customers.

• Verify and Validate Spare management.

• Verify the spare availability for hardware support.
• Ensure the spare stock is updated.
• Vendor coordination and logistics support for Warranty Claims
• Recommend buying spares or getting vendor coverage.
• Ensure the correct parts are procured for Spare.
• Test the Spares components.

• Infrastructure Management and support

• Design and implement active network.
• Support on any hardware and software related issues.
• Recommend enhancements for infrastructure.
• Train staff and colleagues.

• Mentor the project team with client communication, interpersonal communication, technical practices, etc.
• Analyze the project status reports from weekly stand-ups.
• Conduct sessions with customers on the project status.
• Ensure the team is synced as all are working on different modules.
• Ensure that the code reusability will be adopted during the progress of the project.

• Manage Resources
• Determine and assess the need for additional staff.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Coach, mentor, motivate, and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work

Qualifications

• Bachelor\xe2\x80\x99s degree in computer electrical / Electronics
• Reporting tools: Crystal Report, SQL
• MCSE
• CCNA
• ITIL certification

Additional Information

Medical Insurance

Visa

Annual Air Ticket

Computer Network Systems