Job Description

Team Leader - Front Office - Atlantis Resorts - Dubai, UAE
Position Overview
The Team Leader - Front Office role at Atlantis Resorts Dubai is a supervisory position supporting daily front office and lobby operations within a luxury resort environment. Reporting to the Assistant Manager, this role ensures seamless guest service delivery through effective coordination with Housekeeping, Call Center, and front-facing teams while maintaining the highest standards of professionalism and efficiency.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Manager
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support day-to-day front office and lobby operations to ensure smooth guest flow
• Coordinate closely with Housekeeping and Call Center teams for seamless service delivery
• Maintain courteous, professional, efficient, and flexible service standards
• Assist the Assistant Manager in supervising front office activities and team performance
• Handle guest inquiries, requests, and service recovery with confidence and care
• Monitor operational standards and ensure compliance with established procedures
• Support team communication and task allocation during busy service periods
• Contribute to consistent guest satisfaction across arrival, stay, and departure touchpoints

Ideal Profile

• Bachelor's degree in Hospitality Management or a related field
• Minimum 2 years of experience in a similar front office supervisory role within a luxury property
• Previous exposure to housekeeping or cross-department coordination is an advantage
• Strong communication and interpersonal skills
• Ability to work confidently in a fast-paced, guest-focused environment
• Proven ability to support operational goals and business strategies

Why Join Us

• Competitive tax-free salary paid in UAE Dirhams
• Food and beverage privileges across Atlantis venues
• Discounted rates at Kerzner properties worldwide
• Comprehensive health insurance including dental coverage
• Annual flight tickets and life insurance
• Incentive programs and colleague wellbeing initiatives
• Access to world-class training, leadership development, and internal career mobility

About the Company
Atlantis Resorts, part of Kerzner International, is a global leader in luxury hospitality with flagship destinations including Atlantis, The Palm and Atlantis, The Royal in Dubai. Known for exceptional guest experiences and iconic resort operations, Atlantis offers hospitality professionals the opportunity to grow, lead, and build long-term careers within one of the world's most distinctive luxury resort environments.
Job Title Team Leader - Front Office - Atlantis Resorts - Dubai, UAE
Team Leader - Front Office - Atlantis Resorts - Dubai, UAE
Position Overview
The Team Leader - Front Office role at Atlantis Resorts Dubai is a supervisory position supporting daily front office and lobby operations within a luxury resort environment. Reporting to the Assistant Manager, this role ensures seamless guest service delivery through effective coordination with Housekeeping, Call Center, and front-facing teams while maintaining the highest standards of professionalism and efficiency.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Manager
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support day-to-day front office and lobby operations to ensure smooth guest flow
• Coordinate closely with Housekeeping and Call Center teams for seamless service delivery
• Maintain courteous, professional, efficient, and flexible service standards
• Assist the Assistant Manager in supervising front office activities and team performance
• Handle guest inquiries, requests, and service recovery with confidence and care
• Monitor operational standards and ensure compliance with established procedures
• Support team communication and task allocation during busy service periods
• Contribute to consistent guest satisfaction across arrival, stay, and departure touchpoints

Ideal Profile

• Bachelor's degree in Hospitality Management or a related field
• Minimum 2 years of experience in a similar front office supervisory role within a luxury property
• Previous exposure to housekeeping or cross-department coordination is an advantage
• Strong communication and interpersonal skills
• Ability to work confidently in a fast-paced, guest-focused environment
• Proven ability to support operational goals and business strategies

Why Join Us

• Competitive tax-free salary paid in UAE Dirhams
• Food and beverage privileges across Atlantis venues
• Discounted rates at Kerzner properties worldwide
• Comprehensive health insurance including dental coverage
• Annual flight tickets and life insurance
• Incentive programs and colleague wellbeing initiatives
• Access to world-class training, leadership development, and internal career mobility

About the Company
Atlantis Resorts, part of Kerzner International, is a global leader in luxury hospitality with flagship destinations including Atlantis, The Palm and Atlantis, The Royal in Dubai. Known for exceptional guest experiences and iconic resort operations, Atlantis offers hospitality professionals the opportunity to grow, lead, and build long-term careers within one of the world's most distinctive luxury resort environments.
Post Details
Job Start Date
Salary from 8000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required