Job Description

Job Details
Key Responsibilities:
Monitor and control bucket flow / recovery rates for the assigned portfolio to ensure that NPL portfolio is minimized.
Ensure that daily, weekly and monthly team targets are met in order to meet overall collection numbers.
Ensure efficient utilization of available time and resources through monitoring of officer's calls to ensure maximum productivity for the Unit.
Ensure update collection system with all follow-up details including customer's new contacts.
Display initiative by suggesting improvements to existing process and to save cost.
Send dunning/warning letters to customers as per the collection policy for the assigned portfolio.
Ensure proper documentation of Recovery Team related activities and updates into Collection System.
Accurate and timely responses on any query related to any account under assigned portfolio to be provided to Branches, COD, CRM, Legal, GIA, HR, and Auditors.
Timely assignment of eligible Recovery cases to agencies as per allocation strategy.
Identification of Skip status to monitor skip portfolio performance.
Ensure legal recourse and follow up on delinquent accounts where applicable.
Negotiate/finalize restructuring/settlement agreements for large accounts to with a view to minimize banks losses.
Be alert to early warning signals and report them to direct Supervisor immediately for further action.
Ensure strict compliance with DIB policies and procedures and CB UAE regulations.
Work Experience:
Minimum of 6-8 years in relevant field
Company Description
Dubai Islamic Bank (Public Joint Stock Company) is the worlds first Islamic bank founded in 1975. Dubai Islamic Bank combines the best of traditional Islamic values with technology and innovation in order to position for sustainable success. Dubai Islamic Bank (Public Joint Stock Company) has established itself as the undisputed leader in Islamic Banking & Finance arena with a footprint spanning across multiple countries in various continents. With over 5 million customers and 500+ branches across the world, Dubai Islamic Bank has successfully turned the niche segment of Islamic Banking into a mainstream industry that is recognized across the globe.Dubai Islamic Bank offers exciting career opportunities for all thereby enabling each & everyone to achieve their full potential both in terms of performance and advancement. Dubai Islamic Bank is a proactive player in the Emiratization drive and offers candidates across all levels to be a part of the banks growth story. DIB also provides a world class Emirati Graduate Program where it offers the bright minds of the UAE to start and establish a long-lasting & fulfilling career. The bank has been recognized as an employer of choice across multiple forums for its opportunities and its endeavor to offer high quality career growth. Dubai Islamic Bank remains true to its roots as a customer-centered organization where close personal service forms the basis of all its relationships. Tradition and heritage are bridged with commitment, innovation and modernity so that customers of every nature are provided with comprehensive solutions to fulfill all their financial needs. Dubai Islamic Bank also is an active contributor in the development and progress of society via multiple social corporate responsibility programs.DIB values the use of LinkedIn as one of its most preferred platforms for hiring the right candidate and communicating with all followers globally, making it the most followed Islamic bank on LinkedIn.

Skills Required