Job Description

Synopsis
The Cabin Cleaning Team Leader is reporting to the Cabin Cleaning Controller for all Etihad Airways aircraft and all its alliance partners, for his allocated bay and stands within. To supervise and oversee that the departure aircraft on his bay have been provided with the corresponding cabin cleaning as required. He is to ensure that all aircraft departs on time, complying with the standards set on Cabin Appearance Manual.
Accountabilities

• Supervise and manage all cabin cleaning operations on his bay and stand.
• Ensuring sufficient staff levels are available and allocated correctly in the bays to cover all EY & partners cleaning operations.
• Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks, through effective evaluation and decision-making based on conditions, hazards and threats.
• Responsible for ensuring Etihad Airways and partners on board Quality is adhered.
• To ensure Etihad Airways and Partners OTP is maintained within his bay and report any possible delay.
• Provide feedback with regards to staff performance and assist in identifying the poor performers.
• Produce a Bay Shift Report and Handover for all the cleaning activities for the incoming shift.
• To ensure sufficient stocks of cabin dressing items and chemicals are prepared and transported to the bays for the team to complete their cleaning tasks.
• Be able to perform and supervise tasks such as Dry-wash, A-Checks etc. that are related to cabin cleaning
• Proactively monitors staff health and safety and to report any findings back to Controller on Shift.
• Deputize for the Cabin Cleaning Supervisor / Controller whenever required.
• To collaborate with ADAC Airside Safety, Catering, Ground Handling, and Laundry to ensure the operation runs smoothly.
• Demonstrate knowledge and capability during exercising of oversight and tasks/duties, maintain awareness of responsibilities and the relationship of tasks/duties to the integrity of the operation.
• Escalate medium or higher-level risks to Cabin Cleaning Controller personnel.

Education & Experience

• Preferred Degree education, not essential.
• Minimum 1 to 2 years work experience.
• Desirable to have had exposure to aviation industry

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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