Job Description

Role Summary
We are hiring an experienced Team Head - Sales & Services to lead sales growth, manage client relationships, and drive operational excellence for our HR Staffing Solutions and SaaS/Cloud Services portfolio in the UAE. This role requires a strong blend of sales leadership, technical understanding of cloud/SaaS products, and deep expertise in staffing/recruitment service delivery.
Tasks
Key Responsibilities (UAE Market Focus)

• Develop & execute effective sales strategies to expand UAE market share.
• Achieve quarterly sales targets with at least 10% growth.
• Acquire new UAE-based clients with minimum 5 new contracts per quarter.
• Improve customer satisfaction scores by 15% based on UAE customer expectations.
• Reduce client complaints by 20% through proactive follow-up and service quality.
• Increase customer retention by 10% YoY through relationship-building in UAE sectors.
• Provide leadership, coaching & training to enhance team closing rate by 25%.
• Conduct monthly 1-on-1 coaching sessions with 100% team participation.
• Promote at least one team member annually based on UAE talent development plans.
• Develop competitive market positioning strategies tailored to UAE.
• Build relationships with UAE industry partners & influencers (min 3 annually).
• Automate or improve minimum 2 operational processes per year, reducing time by 15%.

Requirements
HR Staffing

• Knowledge of RPO, contract staffing, outsourcing, manpower supply
• Strong UAE market understanding & client hiring cycles

SaaS / Cloud

• Experience selling SaaS products, HRMS, ATS, CRM, ERP
• Understanding of cloud basics, integrations, subscriptions

Sales & Leadership

• B2B sales experience, target-driven
• Strong client engagement, negotiation & presentation skills
• Team leadership & performance management

Benefits
AS per Company policy
People Perfect
People(TM) is an international service provider for HR Management & Outsourcing Solutions. We build value-based relationships by providing reliable HR Services consistently for the past two decades. Today, People(TM)? is the market leader for Staffing Solutions and HR Services across the Middle East and South - Central Asia, and has grown into an institution that attracts, maintains and provides opportunities to the regions most capable professionals. It's Better Together.

Skills Required