• Under the general guidance and supervision of the Talent & Culture Manager, and within the limits of established Accor polices & procedures, is responsible for coordinating the various functions including administrative procedures, liaison with departments and overall coordination of Talent & Culture activities in the hotel to achieve highest levels of Heartist engagement.
• Strong interpersonal and problem-solving abilities
• Maintaining and producing reports of key data and reports at all times
• Coordinating the administrative support to the Talent & Culture team in accordance with the Hotel\xe2\x80\x99s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.
• Is responsible for engagement activities, welfare, Heartists\xe2\x80\x99 areas and accommodation coordination.

• Maintains and ensures confidentiality within the department.
• Plan and manage Heartist events (Heartist Days, Birthdays, celebrations, etc.).
• Responsible for lockers, issue and control of keys, check locker rooms and produce report.
• Responsible for accommodation, issue and control keys, check accommodations and manage Heartist requests.
• Prepare and manage the welcome kit for team members.
• Assist and manage the Heartist social and welfare activities.
• Acts as a Sustainability Champion for T&C department.
• Manage the Digital learning of team members on INES.
• Manages all notice boards and digital communication with the teams.

• Update candidates regarding their application status.
• Communicates with new arrivals to ensure all paperwork required for visas is collected and sent to the visa clerk for processing in a timely manner.
• Coordinates and confirm new arrivals, leaves and other events.
• Conducts basic induction, orientation of Heartists, develops further to conduct brand sessions.
• Responsible for Visas, documentation, leaves management, work permit, passport validity and generic follow ups of key employee documentation.
• Liaises with Security & PR Manager for all employment government documentation.
• Able to provide quick and timely responses, immediate communication and maintain strong business relationship with all Heartists.
• Is available for Heartists for grievances and requests.
• Is responsible for coordinating on Health and Safety of team members.
• Carries out the Heartist Engagement annual survey with the T&C Manager.
• Assists with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training.
• Respects and applies the hotel and brand\'s guidelines & policies.
• Performs other assignments as assigned by superior(s).

• Provides administrative support to the Talent Culture Manager.
• Creates Employee Files and file all employee related documents correctly and efficiently on an ongoing basis.
• Generates monthly Human Resources, Learning & Development and Recruitment reports on a monthly basis.
• Prepares letters for employees as requested (eg bank letters, staff offer letters).
• Prepares training certificates for every employee that attends and completes a training course.
• Monitors and update the manning guide on a daily basis and track staff arrivals and start dates
• Updates T&C system in timely manner.
• Administration of Heartist Caf\xc3\xa9 with departments and suppliers along with maintaining of records.
• Manages the attendance system and produces monthly payroll and other related reports.
• Manages Dashboards, statistics and all key data for analysis and proactive actions.
• Is responsible for submitting all reports at pre-decided time intervals
• Ensures all correspondence going out from department is typed, proof read and distributed to the highest standards.
• Maintains T&C and Learning records for anytime ready reference.

Accor