Job Description

APM Terminals

APM Terminals plays an important role in enabling the global Maersk Ocean and Logistics network as well as serving other Shipping Lines, Beneficial Cargo Owners, Freight Forwarders, intermodal logistics providers and integrating with a wide variety of local port authorities, customs and government bodies across our global network of transhipment, import and export gateway terminals. In support of the broader Maersk strategy, we are accelerating the transformation of our business from a portfolio of independently operated terminals into a safer, better, bigger global terminals operator

We Offer: This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well rewarded. We are looking for a dynamic and experienced System Engineer, in this role, you will be responsible for designing, implementing, and maintaining robust system solutions that bridge IT and operational technology (OT). You will be instrumental in maintaining system reliability, optimizing performance, and ensuring security while working closely with cross-functional teams to enhance automation and efficiency.

Key Responsibilities: · Support and maintain the business applications within the specified terminal domain · Execute upgrades, software enhancements and changes to the business applications in scope, in line with global standard change management practices, IT service management processes and without service interruption · Provide input and keep track of the business application lifecycle, keeping it up to date and execute on agreed release managements · Ensure integrity on interfaces between equipment control systems and other relevant systems in order to meet automation design and concepts · Resolve incidents and provide root cause analysis in line with standard incident management processes and within agreed service levels on a 24x7 basis · Follow-up with relevant stakeholders and suppliers for defect management. · Support the Quality Assurance test activities for all applications under the scope of work. · Apply the governance processes to all in-house developed applications, including design, build, test and deployment. · Write and maintain all the SOP & WI up to date within the defined scope. · Drive agile thinking and ways of working to maximize collaboration and value creation.

Skills Required: · Have a basic understanding of Virtual solution, Server Virtualization and Desktop Virtualization, Cloud computing. · Requires thorough knowledge on Commercial, Finance, Engineering and Business Intelligence applications. · Requires basic DBA skills (SQL, ORACLE) including querying the database, creating / modifying tables, views, familiar with backup/recovery techniques. · Requires demonstrated ability and knowledge to troubleshoot a wide variety of business applications and database related issues as they arise in the workplace. · Knowledge of system operations and system functions within the area of Finance, OPS, TECH; · Must be multi-task oriented with proven ability to manage several activities simultaneously; · Must have good analytical skills to be able to relate and analyze the business requirements and configure the applications to meet the business needs. · Strong client service skills and an ability to develop a strong client service organization; · Ability to lead sub-projects for applications like GOS, ERP and integration with other systems; · Ability to assess business issues, identify risks and to interpret them into technology solutions/requirements. · Understanding of project management, change management, and escalation processes. · Proven demonstrated ability to be a team player as well is able to work independently within the defined project, maintaining good relationship to customer, staff and other project team members. · Proven ability to establish and maintain technical and process documentation for both project implementation phase and post implementation operations.

Qualification: · Requires at least at least 4 - 5 years (larger/automated/more complex terminal) of technical application administration or functional administration experience, in a medium to large organization. · Must have at least two years of or project handling/coordination experience - Experience of working in a highly responsive support organization. · High Education diploma, Bachelor of Science (BSc), Computer Science, Computer Application, business or similar.

Languages Known: Speak/Write/Understand English on working and communication level is a must. #LI-SS1

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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