Job Description

Client-facing consultative role responsible for engaging potential and existing clients, understanding their sustainability challenges, and translating them into actionable scopes in collaboration with the technical team. This role acts as a bridge between client objectives and technical delivery, supporting proposal development, coordinating solution design, and ensuring alignment between commercial and sustainability goals.

Accountabilities

Client Engagement & Scoping

+ Liaise with clients to gather sustainability requirements and assess needs.
+ Translate client needs into structured scopes of work in collaboration with technical experts.
+ Support discovery sessions, diagnostic assessments, and client interviews focused on areas such as energy, circularity, ESG, carbon management, and certifications.

Proposal & Commercial Support

+ Develop concept notes and proposal frameworks with the technical team.
+ Ensure proposals align with client expectations, local regulations, and international standards.
+ Coordinate pricing, timelines, and deliverables with internal stakeholders.
+ Utilize Salesforce or other CRM systems to track leads, opportunities, and client interactions.
+ Maintain internal trackers for proposals, client engagement, and progress monitoring.

Project Alignment & Follow-up

+ Maintain active follow-up on submitted proposals and client responses.
+ Support the handover process from sales to delivery team for smooth project onboarding.
+ Track engagement pipeline and maintain client communications for ongoing opportunities.

Market Intelligence & Growth Strategy

+ Stay informed of sustainability trends, certifications, and industry developments.
+ Provide insights on emerging client needs and potential service enhancements.
+ Support the development and execution of growth strategies in collaboration with leadership.

Collaboration & Coordination

+ Act as liaison between technical delivery team and client-facing activities.
+ Participate in internal meetings to ensure alignment on solution development and execution.
+ Provide support in project execution and delivery where needed, ensuring client objectives are met.

Required Skills:

Handover Collaboration Intelligence CRM Sustainability Energy Onboarding Timelines Deliverables Strategy Regulations Design Leadership Sales Management