Provide first-level technical support for various engineering software problems, including AutoCAD . Handle installation/configuration of various engineering software (SACS, SmartPlant Tools, CAESAR II, PDS, PDMS, AutoCAD, Microstation, TEKLA etc.,) . Monitor the usage of network licenses of engineering software . Maintain the engineering hardware/software inventory . Troubleshoot and resolve hardware problems, including plotters and printers . Ensuring regular backups of engineering servers and restore whenever needed . Manage permissions on engineering servers for various users . Assist senior support engineers in automation activities in the discipline. Skills Required . BacheloraEUR(TM)s Degree in any field, preferably with Microsoft Certification (MCSE / MCSA) . Min. 3-5 years of experience, preferably in an Engineering environment . Basic CAD knowledge . Exposure to other industry-standard engineering software . Good command of written and spoken English. . Strong computer background (working knowledge of MS Windows, MS Office, MSAccess) . Industry standard certifications preferable . Excellent trouble-shooting skills . Excellent interpersonal, communication and documentation skills #J-18808-Ljbffr
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