Our client is a Leading Home Appliance Manufacturer company. They are now looking for an Supply Chain & Logistics Specialist to join them. Roles & Responsibilities:
Take ownership of order execution in b2b business model–build the dialogue with the customers, suggest the decisions.
Build sustainable relationships and trust with customers through open and interactive communication
Resolve any problems or queries that our customers might face.
Review and verify orders information’s and shipping instructions to ensure 100% accuracy.
Identify and assess customer’s needs to achieve satisfaction.
Maintain factory production details and communication of open orders report.
Prepare quotes pertaining to new Sales queries and demands.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Ensure Management commitment in terms of Business call numbers is delivered on a monthly basis etc.
Preference:
Immediate Joiners Preferred
Qualifications:
Excellent command of both written and spoken English
Benefits:
Air ticket for Family
Insurance for Family
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