Supervisor

United Arab Emirates, United Arab Emirates

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Job Description

Position Title: Supervisor

Employment Type: Full Time

Salary: up to 4.5K AED all-inclusive depending on experience and qualifications plus centralized tips and uniform

Job Location: Dubai, UAE

About the Client:

A stand-alone Mediterranean restaurant, serving signature burgers and beverages with multiple branches in UAE and KSA.

:

Ensuring exceptional customer service by interacting with customers, addressing their concerns, and maintaining a welcoming and professional atmosphere.
Supervising and guiding the front-of-house staff, includig waitstaff, hostesses, greeters, and other customer-facing employees. This involves training, scheduling, and performance management.
Overseeing daily operations during shifts, including seating arrangements, reservations, and managing the flow of customers to optimize efficiency and customer satisfaction.
Handling customer complaints and conflicts effectively and professionally to ensure a positive resolution and maintain a harmonious environment.
\\Coordinating with kitchen and bar staff to manage inventory levels of food, beverages, and supplies to avoid shortages and wastage. Greet customers as they enter.
Give customers drink menus and answer their questions regarding ingredients. Take orders while paying attention to details e g preferences of coffee blend dairy and sugar ratios.
Prepare beverages following recipes.
Serve beverages and prepare latte art like solid heart, simple Tulip, etc.
Receive and process payments cash and credit cards.

Bayt

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