• Ensure all outstanding incidents and investigations from previous shifts are followed up on
• Regularly visit duty posts and ensure all deployments are up to standard
• Regularly check log books and other registers to ensure consistency and correct book keeping is maintained
• Escalate incidents to the Assistant Security Manager that require further action in a timely manner
• Check function areas prior to, during and after functions
• Report and follow up on all incidents
• Manage evacuation duties
• Respond to emergency incidents as and when notified and report back details to senior management
• Exercise Emergency Response Team duties and responsibilities as defined in the emergency plan
• Have comprehensive working knowledge on the cause and effect of the fire alarm system, locations of fire exit routes and firefighting equipment
• Conduct training for Security Officers as directed
• Ensure the assistant manager is fully briefed and appraised of any incidents that occur or that are ongoing
• Visit all sites which are under construction/renovation and ensure that all contractors are carrying contractor passes in a visible position and using/wearing appropriate PPE
• Liaise with other departments regarding security policies and procedures
• Maintain relationships with other departments to maintain synergy
• Actively seek out information about changes in the property and/or personnel and brief management on changes
• Counsel security officers on all aspects of performance, attitude and professionalism.
• Ensure that all personnel are competent in performing all tasks as described in the SOP\'s

• Ensure daily briefing notes are approved prior to delivery by the assistant security manager
• Check and approve all duty postings prior to publishing
• Ensure all directives issued through the assistant manager are clearly and accurately delivered to all security officers
• Ensure all security officers attend training courses and sessions as required
• To carry out any other reasonable duties as required by ExCom or the Director of Security

Mandarin Oriental