Supervisor In Room Dining
Dubai, United Arab Emirates
Job Description
Job Details
What You Will Do
Supervise the daily operations of the room service team, ensuring prompt and efficient service delivery to guests.
Train and motivate team members to maintain the highest standards of guest satisfaction and service excellence.
Oversee order-taking, food preparation, and delivery processes, maintaining adherence to established guidelines and hygiene standards.
Monitor and manage inventory, including food and beverage items, to control costs and prevent waste.
Respond promptly to guest complaints and special requests, addressing issues effectively and offering appropriate solutions.
Collaborate with other departments to ensure smooth coordination and communication for guest requests and requirements.
Monitor team performance and provide regular feedback, conducting performance appraisals, and suggesting training opportunities to enhance staff skills and knowledge.
Company Description
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
What You Will Do
Supervise the daily operations of the room service team, ensuring prompt and efficient service delivery to guests.
Train and motivate team members to maintain the highest standards of guest satisfaction and service excellence.
Oversee order-taking, food preparation, and delivery processes, maintaining adherence to established guidelines and hygiene standards.
Monitor and manage inventory, including food and beverage items, to control costs and prevent waste.
Respond promptly to guest complaints and special requests, addressing issues effectively and offering appropriate solutions.
Collaborate with other departments to ensure smooth coordination and communication for guest requests and requirements.
Monitor team performance and provide regular feedback, conducting performance appraisals, and suggesting training opportunities to enhance staff skills and knowledge.
Company Description
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
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Job Detail
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Job IdJD1837724
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned