We are looking to hire Supervisors for one of a High-end cake & pastry outlets located in Al Ain, Abu Dhabi.

To qualify for this position, you should have at least 5 years of previous experience as a Supervisor in the Food & Beverage industry.

Responsibilities:

• Always greets and welcomes customers promptly in a warm and friendly manner.

• Always thanks and gives fond farewell to customers conveying anticipation for their next visit.

• Has a good knowledge of all the items in the outlet and presentation standards.

• Speaks with customers and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Is able to answer any questions regarding items

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

• Records transaction / orders in Point of Sales systems at the time of order.

• Communicates with the kitchen regarding any questions.

• Checks with guests to ensure satisfaction.

• Is responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintains cleanliness of work area throughout the shift.

• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

• Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.

• Ensures that the outlet is always kept clean and organized, at both the front as well as the back of house areas.

• Ensures that outlet brand standards and SOPs are consistently implemented.

• Works with fellow staffs and manager to ensure that the outlet achieves its full potential.

• Completes the daily responsibilities that are set for each individual shift.

• Completes closing duties, including restocking items, turning off lights, etc.

• Conducts monthly inventory checks on all operating equipment and supplies.

• Take an active role in coaching and developing junior staff.

• Performs any other duties related to food and beverage service assigned by the manager.

• Assists Assistant Manager/ Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues

• Helps minimize waste, breakages and mishandling of supplies and equipment

• Other tasks as assigned

Requirements

Experience: 5 years experience in the Food & Beverage industry is must.

Other requirements:

• Excellent reading, writing and oral proficiency in English

• Experienced in all aspects of restaurants service

• Must be well-presented and professionally groomed at all times

• Excellent leader and trainer with strong interpersonal skills and attention to detail

• Ability to motivate employees to work as a team effectively and productively

• Must possess good communication skills for dealing with diverse staff

• Ability to coordinate and prioritize multiple tasks

• Should have pleasing personality.

• Good knowledge of food and beverage service.

Benefits

Salary: TBD

Other benefits: Will be discussed in the interview

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