Job Description

- Salon Receptionist (Home Services, Staff Control & Sales Focus)

Position Summary:

The Salon Receptionist is the operational heartbeat of Sabeauti Salon, responsible for ensuring smooth daily operations, maintaining discipline among staff, and driving client bookings and retention. This role demands a firm yet professional personality who can coordinate home service schedules, manage staff and drivers, handle tools/products, close sales, and re-engage past clients to keep business growing.

Key Responsibilities

1. Staff & Driver Management

Enforce salon policies, punctuality, and discipline among all staff. Assign service staff to jobs based on skills, availability, and location. Coordinate with drivers for timely pick-up/drop-off of staff and items. Track staff location, timing, and service completion to ensure quality and punctuality. Monitor behavior, performance, and return of salon property/tools.

2. Client Service & Sales

Handle all client inquiries via phone, WhatsApp, and social media with professionalism. Convert inquiries into confirmed bookings and upsell additional services/products. Follow up with past clients who haven't booked recently and re-engage them. Ensure each client is encouraged to book their next appointment before ending their service. Maintain excellent relationships with regular clients to boost loyalty.

3. Home Service Coordination

Maintain an accurate, up-to-date appointment calendar for home and in-salon services. Confirm bookings with clients and communicate any schedule changes promptly. Ensure smooth service delivery by coordinating staff availability and travel times.

4. Inventory & Equipment Tracking

Issue tools, products, and equipment to staff for home services. Check and confirm that items are returned in good condition. Report any loss or damage to management immediately.

5. Administration & Reporting

Record all bookings, payments, and daily activities accurately. Handle payment collection and receipts. Prepare end-of-day operational and sales reports for management.
Job Type: Full-time

Pay: AED2,000.00 - AED4,000.00 per month

Application Question(s):

Do you have work experience in UAE? What was your previous job position? Do you see yourself as a strong, confident, and sales-focused Receptionist?
Language:

Fluent English (Preferred) * Arabic (Preferred)