Job Description

Store Supervisor - Sports Retail - GMG - Dubai, UAE
Position Overview
GMG is looking for a motivated and experienced Store Supervisor to join its Sports Retail division in Dubai. The role supports the Store Manager in overseeing daily operations, optimizing sales performance, and ensuring an outstanding customer experience. This is an excellent opportunity for an energetic retail professional with a passion for sports and lifestyle brands, strong leadership skills, and a drive to achieve excellence in team performance and store operations.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the Store Manager in managing daily shop floor and back-office operations.
• Help achieve store sales and profitability targets through effective planning, forecasting, and performance monitoring.
• Ensure the team delivers exceptional customer service that aligns with GMG's brand values.
• Oversee visual merchandising, stock replenishment, and inventory control to maintain optimal store presentation.
• Implement in-store promotions and product launches to drive sales and enhance customer engagement.
• Maintain compliance with company policies, operational standards, and UAE health and safety regulations.
• Handle customer queries and complaints promptly and professionally to ensure satisfaction and retention.
• Support staff recruitment, training, and performance reviews to build a motivated, high-performing team.
• Analyze sales reports and KPIs to identify improvement opportunities and implement corrective actions.
• Foster teamwork, accountability, and a results-oriented environment among store staff.

Ideal Profile

• Bachelor's Degree in Business Administration, Retail Management, or related field (preferred).
• 3-5 years of experience in a supervisory or management role within a high-volume retail environment.
• Background in sports, fashion, or lifestyle retail strongly preferred.
• Proven leadership skills with the ability to motivate, coach, and develop team members.
• Excellent communication, organizational, and analytical abilities.
• Customer-focused mindset with strong problem-solving and conflict resolution skills.
• Proficiency in point-of-sale and retail management systems.
• Fluency in English required; Arabic language skills are an advantage.

Skills Set

• Retail operations and team management
• Customer service and sales techniques
• Visual merchandising and inventory control
• Staff training and performance management
• Sales reporting and KPI analysis
• Problem-solving and decision-making
• Communication and leadership

Why Join Us

• Join one of the UAE's top sports and lifestyle retail groups representing global brands.
• Work in a dynamic, multicultural environment with opportunities for growth and development.
• Benefit from comprehensive training and career progression programs.
• Competitive compensation package with performance-based incentives and employee benefits.

About the Company
GMG is a global well-being company engaged in retail, distribution, and manufacturing across sports, everyday goods, health, beauty, properties, and logistics. Headquartered in Dubai and operating in 12 countries, GMG manages more than 120 international and home-grown brands including Nike, Columbia, Timberland, Vans, and Farm Fresh. With over four decades of success under the Baker family, GMG continues to inspire healthier, more active lifestyles through innovation and excellence.
Job Title Store Supervisor - Sports Retail - GMG - Dubai, UAE
Store Supervisor - Sports Retail - GMG - Dubai, UAE
Position Overview
GMG is looking for a motivated and experienced Store Supervisor to join its Sports Retail division in Dubai. The role supports the Store Manager in overseeing daily operations, optimizing sales performance, and ensuring an outstanding customer experience. This is an excellent opportunity for an energetic retail professional with a passion for sports and lifestyle brands, strong leadership skills, and a drive to achieve excellence in team performance and store operations.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the Store Manager in managing daily shop floor and back-office operations.
• Help achieve store sales and profitability targets through effective planning, forecasting, and performance monitoring.
• Ensure the team delivers exceptional customer service that aligns with GMG's brand values.
• Oversee visual merchandising, stock replenishment, and inventory control to maintain optimal store presentation.
• Implement in-store promotions and product launches to drive sales and enhance customer engagement.
• Maintain compliance with company policies, operational standards, and UAE health and safety regulations.
• Handle customer queries and complaints promptly and professionally to ensure satisfaction and retention.
• Support staff recruitment, training, and performance reviews to build a motivated, high-performing team.
• Analyze sales reports and KPIs to identify improvement opportunities and implement corrective actions.
• Foster teamwork, accountability, and a results-oriented environment among store staff.

Ideal Profile

• Bachelor's Degree in Business Administration, Retail Management, or related field (preferred).
• 3-5 years of experience in a supervisory or management role within a high-volume retail environment.
• Background in sports, fashion, or lifestyle retail strongly preferred.
• Proven leadership skills with the ability to motivate, coach, and develop team members.
• Excellent communication, organizational, and analytical abilities.
• Customer-focused mindset with strong problem-solving and conflict resolution skills.
• Proficiency in point-of-sale and retail management systems.
• Fluency in English required; Arabic language skills are an advantage.

Skills Set

• Retail operations and team management
• Customer service and sales techniques
• Visual merchandising and inventory control
• Staff training and performance management
• Sales reporting and KPI analysis
• Problem-solving and decision-making
• Communication and leadership

Why Join Us

• Join one of the UAE's top sports and lifestyle retail groups representing global brands.
• Work in a dynamic, multicultural environment with opportunities for growth and development.
• Benefit from comprehensive training and career progression programs.
• Competitive compensation package with performance-based incentives and employee benefits.

About the Company
GMG is a global well-being company engaged in retail, distribution, and manufacturing across sports, everyday goods, health, beauty, properties, and logistics. Headquartered in Dubai and operating in 12 countries, GMG manages more than 120 international and home-grown brands including Nike, Columbia, Timberland, Vans, and Farm Fresh. With over four decades of success under the Baker family, GMG continues to inspire healthier, more active lifestyles through innovation and excellence.
Post Details
Job Start Date
Salary from 9000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required