Job Description

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES

Supervise daily store operations and maintain a smooth workflow.

Deliver a world-class customer experience in line with luxury brand standards.

Support and coach sales associates to achieve individual and store sales targets.

Oversee inventory control, stock replenishment, and product presentation.

Handle customer inquiries and resolve any issues, managing after-sales service processes effectively.

Ensure compliance with store policies, security procedures, and audit requirements.

Assist in reporting, staff scheduling, and store opening/closing duties.

BACKGROUND, QUALIFICATIONS & EXPERIENCE

Qualifications

Previous experience in luxury retail or premium customer service is essential.

Strong understanding of luxury watch brands and their unique selling propositions.

Skills

Strong leadership and team management skills.

Excellent communication and problem-solving abilities.

A passion for luxury timepieces and the ability to convey brand stories effectively.

Professional appearance and exceptional client-handling etiquette.

Job Type: Full-time

Pay: BD500.000 - BD800.000 per month