Job Description

Company Description

Hangry Joe's Hot Chicken & Wings is a fast-growing Nashville-style hot chicken franchise with a Korean twist, originally from the USA. With multiple branches, food trucks, kiosks, and event activations across Dubai, we are committed to serving fresh, bold, high-quality food while delivering an exceptional guest experience.

Role Description - Store Supervisor

We are looking for a

Store Supervisor

to lead daily operations at one of our Hangry Joe's branches in Dubai. This is a full-time, on-site role responsible for overseeing store performance, managing a team, ensuring service and product quality, and supporting event operations when needed.

The ideal candidate has hands-on QSR (quick service restaurant) experience, understands franchise operational standards, and can confidently supervise both FOH and BOH teams. This role reports directly to the F&B Manager / Operations Manager.

Key ResponsibilitiesStore Operations & Leadership

Oversee daily operations of an assigned Hangry Joe's store, ensuring consistent service, food quality, and cleanliness. Lead and supervise FOH and BOH teams to maintain high performance and positive guest experiences. Monitor inventory, stock levels, opening/closing checklists, and store readiness. Ensure strict compliance with franchise standards, SOPs, and brand guidelines.

Events & Activations

Support event operations as needed, including festivals, markets, pop-ups, and catering activations. Assist with event setup, food production, staffing coordination, and service flow to ensure smooth and successful execution.

Team Management

Train, mentor, and guide team members to deliver excellent customer service and follow operational procedures. Conduct daily briefings and communicate goals and expectations clearly. Address customer concerns professionally and promptly.

Quality & Safety

Maintain Dubai Municipality food safety guidelines and ensure compliance with hygiene standards. Monitor product quality and service consistency at all times.

Reporting

Report daily sales, performance metrics, team issues, and operational updates to the Operations Manager. Highlight gaps, challenges, and improvement opportunities.

Qualifications

Minimum 1-2 years of experience in

Quick Service Restaurant (QSR)

operations. Experience working in a

franchise environment

is mandatory. Strong leadership and people management skills. Knowledge of UAE food safety regulations and basic HACCP standards. Excellent communication skills, customer service mindset, and problem-solving abilities. Ability to work in a fast-paced environment with flexible scheduling (events, weekends, busy seasons).

What We Offer

Competitive salary Career growth opportunities across multi-unit operations and events Training and development Fast-paced and dynamic work environment in a rapidly expanding brand
Job Type: Full-time

Pay: From AED2,500.00 per month

Application Question(s):

Do you have at least 2-3 years of experience working in the Food & Beverage industry in the UAE? Have you previously worked in a franchise-based F&B business? Do you have hands-on operational experience in a Quick Service Restaurant (QSR) or fast-food concept? Have you managed more than one branch or unit at the same time? Have you ever managed F&B operations for events, pop-ups, kiosks, or food trucks? What is the largest team size you have managed at once (FOH + BOH)? Do you have knowledge of Dubai Municipality food safety requirements (PIC, HACCP, SOPs)? * What is your expected monthly salary?