Job Description

Job Title Store Supervisor

Description

F&B company 13 years on the UAE market looking for Retail Branch Supervisor to be responsible for efficient work of the chain of retail stores to maximize incomes & service quality. The right candidate should be organized, open-minded and creative, and be a self-starter with a positive 'can do' attitude to get the job done more effectively and efficiently. He/she must also be able to work in a fast-paced environment.

Duties & Responsibilities:

Stores Operation:

• Will be responsible for efficient stores work to maximize incomes and minimize their expenses.
• Solve risen problems and make decisions at supervisory level for stores.
• To simplify\improve Standard Operation procedures (SOPs) to make more efficient man-hours utilization, to control their implementation, knowledge & usage in all stores.
• Ensure Compliance with Food and Beverage Hygiene Policies and Procedures in coordination with respective department and stores in charge.
• Control monthly inventory verification and accuracy in stores.
• Lead Loss/Risk Prevention at stores, in coordination with respective departments.
• Request to visit service providers or technicians (Internet, own Maintenance, IT etc.).

• To control equipment maintenance schedule & rise repair tickets to Maintenance technicians.
• Participate in new concept review and in new stores opening.

Retail Sales & Marketing:

• Search ways to improve existing sales channels for stores such as walk-in, aggregators, social.
• Identify & implement new efficient sales channels & segments & products.
• Propose & launch if approved new in-store & digital offers, new products where required, other marketing activities to reach customer satisfaction and sales increase goals.
• Assist to coordinate with marketing agencies, freelancers, photographers to reach sales goals.
• Provide & implement recommendations to increase brand value and sales.

• Schedule & perform training to improve retail sales skills and techniques, products knowledge.
• Take responsibility for all improvements of the retail stores.
• Conduct market feasibility studies and formulate business proposals and/or plans.
• Customer happiness scores growth (as per reviews in Google maps, Zomato, Talabat).
• Sales of existing stores.
• Net profit growth of existing stores.

REQUIREMENTS:

• Experience in a similar field and in a similar position for 3 years
• Experience in the restaurant /food business of 3 years
• Good English Communication Skills
• Computer literacy.

• Preferable Russian Speaker

Job Types: Full-time, Permanent

Salary: AED5,500.00 - AED6,500.00 per month

Experience:

• F&B Cafe supervising: 3 years (Required)
• Cafe/Confectionary: 3 years (Required)

Language:

• Russian (Preferred)

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