Job Description

Store Manager - Retail Operations - Dubai, UAE
Position Overview
The Store Manager role is responsible for driving store sales performance in Dubai, UAE through efficient store operations, visual merchandising excellence, and high standards of customer service. This position leads and coaches the store team to achieve financial objectives while ensuring full compliance with company policies and operational standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 10000-13000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Communicate store sales targets clearly and drive the team to achieve financial objectives.
• Ensure strict compliance with loss prevention standards, cash handling procedures, and fraud and theft controls.
• Oversee all point-of-sale activities including sales transactions, order tracking, payments, returns, refunds, and inventory updates.
• Manage cash transactions including petty cash, POS cash handling, and change floats.
• Conduct regular store administration audits and resolve identified issues promptly.
• Support annual stock counts and periodic spot checks to ensure inventory accuracy.
• Handle customer complaints professionally and implement corrective actions in line with company policy.
• Track and evaluate brand sales performance, market trends, and competitor activities to develop action plans that increase sales and profitability.
• Monitor and analyze sales reports to maximize stock potential and assess performance of new and core collections.
• Maintain window and in-store visual displays in line with merchandising guidelines.
• Oversee inventory management including stock availability, order management, back-store organization, and internal stock movement.
• Ensure accurate stock control covering stock ageing, stock loss, and space utilization.
• Coordinate with facilities teams for maintenance, repairs, and equipment replacement to uphold store standards.
• Plan staff schedules to ensure adequate coverage, taking seasonal peaks and promotional events into account.
• Ensure the store team is properly trained in inventory management processes including receiving, stocking, transfers, and discrepancy control.

People Management

• Lead, motivate, and coach store personnel to achieve individual and store KPIs.
• Maintain staffing levels aligned with operational requirements and customer service standards.
• Support training and development to build a high-performing and engaged store team.

Ideal Profile

• Fluency in written and spoken English.
• Proven retail management experience within the GCC market.
• Strong industry expertise with sound product and category knowledge.
• Experience managing sales performance, store operations, and team leadership.
• Ability to analyze sales data and market trends to drive commercial decisions.
• Customer-focused mindset with strong problem-solving skills.

Why Join Us

• Opportunity to lead a retail store within a well-established regional organization.
• Exposure to structured retail operations and recognized brand standards.
• Career growth opportunities in a performance-driven retail environment.
• Competitive compensation aligned with UAE retail market standards.

About the Company
GMG is a global well-being company operating across sports, everyday goods, health, beauty, properties, and logistics sectors. With more than four decades of experience and operations across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home-grown brands. The company is recognized for its operational excellence, customer-centric retail approach, and long-term growth strategy.
Job Title Store Manager - Retail Operations - Dubai, UAE
Store Manager - Retail Operations - Dubai, UAE
Position Overview
The Store Manager role is responsible for driving store sales performance in Dubai, UAE through efficient store operations, visual merchandising excellence, and high standards of customer service. This position leads and coaches the store team to achieve financial objectives while ensuring full compliance with company policies and operational standards.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 10000-13000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Communicate store sales targets clearly and drive the team to achieve financial objectives.
• Ensure strict compliance with loss prevention standards, cash handling procedures, and fraud and theft controls.
• Oversee all point-of-sale activities including sales transactions, order tracking, payments, returns, refunds, and inventory updates.
• Manage cash transactions including petty cash, POS cash handling, and change floats.
• Conduct regular store administration audits and resolve identified issues promptly.
• Support annual stock counts and periodic spot checks to ensure inventory accuracy.
• Handle customer complaints professionally and implement corrective actions in line with company policy.
• Track and evaluate brand sales performance, market trends, and competitor activities to develop action plans that increase sales and profitability.
• Monitor and analyze sales reports to maximize stock potential and assess performance of new and core collections.
• Maintain window and in-store visual displays in line with merchandising guidelines.
• Oversee inventory management including stock availability, order management, back-store organization, and internal stock movement.
• Ensure accurate stock control covering stock ageing, stock loss, and space utilization.
• Coordinate with facilities teams for maintenance, repairs, and equipment replacement to uphold store standards.
• Plan staff schedules to ensure adequate coverage, taking seasonal peaks and promotional events into account.
• Ensure the store team is properly trained in inventory management processes including receiving, stocking, transfers, and discrepancy control.

People Management

• Lead, motivate, and coach store personnel to achieve individual and store KPIs.
• Maintain staffing levels aligned with operational requirements and customer service standards.
• Support training and development to build a high-performing and engaged store team.

Ideal Profile

• Fluency in written and spoken English.
• Proven retail management experience within the GCC market.
• Strong industry expertise with sound product and category knowledge.
• Experience managing sales performance, store operations, and team leadership.
• Ability to analyze sales data and market trends to drive commercial decisions.
• Customer-focused mindset with strong problem-solving skills.

Why Join Us

• Opportunity to lead a retail store within a well-established regional organization.
• Exposure to structured retail operations and recognized brand standards.
• Career growth opportunities in a performance-driven retail environment.
• Competitive compensation aligned with UAE retail market standards.

About the Company
GMG is a global well-being company operating across sports, everyday goods, health, beauty, properties, and logistics sectors. With more than four decades of experience and operations across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home-grown brands. The company is recognized for its operational excellence, customer-centric retail approach, and long-term growth strategy.
Post Details
Job Start Date
Salary from 10000.00
Salary to 13000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required