is responsible for overseeing all aspects of store operations, driving sales performance, and delivering an exceptional luxury customer experience. This role leads and develops the sales team, manages high-value client relationships, and ensures operational excellence across inventory, security, and compliance. The Store Manager acts as a brand ambassador, setting service standards, achieving business targets, and maintaining a premium retail environment.
Key Responsibilities
Store leadership & Operational control
Sales performance management
Staff supervision & People management
Employee training and Development
Stock & Inventory management
Display, Merchandise & Visual standards
Customer experience & Service quality
Billing, cash & Compliance control
Coordination & Reporting
Safety, Security & Store hygiene
Requirements
Proven experience in jewellery or luxury retail sales, with significant supervisory or managerial responsibility
Strong communication, negotiation, and leadership skills with the ability to manage and inspire teams
Demonstrated ability to drive sales performance and achieve store targets
Extensive experience in handling high-value customers and closing premium sales
Strong knowledge of inventory management, billing, compliance, and retail operations
Ability to analyze sales reports and implement strategies for growth
Ability to work flexible hours, including weekends and holidays
Experience