Job Description

Responsibilities:

Position:STORE MANAGER

Report to:Retail Operations Manager, China

MISSION

- Four main missions

Staff Management

Inventory Management

Housekeeping

Sales Management

- Operate the store through superior customer service, sales management, professional selling and effective staff management.

- Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment.

RESPONSIBILITIES

1. Staff Management

- Assist to hire, evaluate, train, position and discipline the staff in a manner consistent with policies to reflect business strategy and meet sales goals.

- Motivate staff to achieve sales goals.

- Encourage and support the individual development of staff and communicate to Retail Operations Manager regarding staff suggestions and needs; encourage exchange of ideas.

- Promote and maintain harmonious staff relations.

- Assist to develop a standard training programmed for all new employees and implement a yearly training programmed for all existing employees.

- Determine the needs for coverage and define scheduling.

2. Inventory Control

- Ensure proper inventory mix matching to market needs.

- Review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands.

- Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn.

- Instruct and supervise staff in the correct execution of operating procedures, including merchandise receipt, pricing, counts and sales.

3. Sales Management

- Uphold excellent quality in conjunction with efficient and friendly customer service. Monitor staff performance to ensure that excellent customer service is maintained.

- Aim to exceed customer expectations of service and products, thereby ensuring high customer satisfaction at all times.

- Establish and implement action plans in co-operation with the Retail Operations Manager, to develop sales for each product category and clientele (local and tourist).

- Be aware of local training environment and it's impact on our sales, including competitors' trading activities.

4. Housekeeping

- Implement and follow proper visual presentation guidelines to project the brand image and benefit sales through presentation.

- Make timely window and interior display changes pro-actively to feature various new items and create excitement.

- Maintain the highest standard of housekeeping both on and off the sales floor at all times.

5. Administrative Management

- Oversee all facts of store operation including payroll, billing, daily reconciliation reports, bank statement and sales reports to head office and Retail Operations Manager.

- Take necessary actions to effectively control cost and ensure efficient operation in store.

- Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies.

- Implement and support all security measures.

6. Communication and Reporting

- Inform Retail Operations Manager of decisions and procedures relating to business issue made at the store level.

- Obtain approval prior to implementation of new program or procedures.

- Provide clear and informative business review.

OTHER DUTIES

- Perform other duties as required.

Particular skills/knowledge required

A good head for figures is essential

Be discreet and able to work with highly confidential information

Be able to work to deadlines (sometimes tight) and understand the importance of adhering to them and the ability to prioritize work accordingly

Strong interpersonal skills, including the ability to build credible relationships with all employees. This requires effective communication skills both verbal and written

Able to work on own initiative as well as part of a team - a real team player and a passion and pride in what they do

Team player and able to communicate well across all levels

Accountable

Characteristics required

Friendly, people orientated

Practical problem solver and multi-tasker

Stays calm under pressure

Clear, effective communicator

Plans effectively

Self Starter

Works effectively across boundaries, countries and cultures

Committed and enthusiastic

Very high personal standards

Good neat personal appearance

Presence

Discreet

Able to multi-task and prioritize

Flexible, approachable and pleasant personality

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month

Application Question(s):

Can you join immediately?
Experience:

* Footwear Brand : 3 years (Preferred)