Job Description

Job Summary:

The Store Manager is responsible for overseeing the day-to-day operations of the Store, ensuring the efficient receipt, storage, and dispatch of goods. This role requires a combination of leadership, organizational skills, and knowledge of warehouse management systems (WMS). The Store Manager will manage a team, implement processes to optimize operations, and ensure that safety protocols are followed.

Key Responsibilities:

Team Leadership:

Supervise and lead a team of store staff, including store workers, forklift operators, and other support staff.

Inventory Management:

Ensure accurate inventory control, tracking, and reporting. Regularly conduct stock audits and ensure compliance with stock replenishment guidelines.

Order Fulfillment:

Oversee the picking, packing, and dispatching of orders, ensuring orders are fulfilled accurately and on time.

Health and Safety Compliance:

Ensure adherence to all safety regulations and store best practices, including proper handling of hazardous materials.

Training & Development:

Provide training for new and existing store staff on procedures, safety protocols, and system usage.

Logistics Coordination:

Collaborate with procurement, transportation, and distribution teams to ensure smooth and timely delivery of goods.

Store Maintenance:

Ensure that the store is clean, organized, and that all equipment (e.g., forklifts, shelving, racking) is properly maintained.

Process Improvement:

Identify areas for improvement in store operations and implement strategies to enhance efficiency, reduce errors, and optimize space utilization.

Reporting:

Monitor and report on key performance indicators (KPIs) such as order accuracy, stock levels, and labor efficiency.

Budgeting & Cost Control:

Assist with managing store budgets and identify ways to reduce costs and improve profitability.

Qualifications & Skills:

Education:

High school diploma or equivalent is required; a degree in logistics, supply chain management, or related field is a plus.

Experience:

Proven experience in warehouse management or a related field (at least 5 years).

Skills:

Strong leadership and team management skills. Knowledge of warehouse management systems (WMS). Familiarity with safety regulations. Excellent communication and problem-solving skills. Ability to work under pressure and meet deadlines. Strong organizational and time-management skills. Proficiency in Microsoft Office and Oracle software.
Job Type: Full-time