Job Description

:

• Execute the sales strategy within the Store

• Work as per daily plan and achieve the pre decided sales targets
• Ensure maximum up-selling, Extended warranty and cross selling

Demonstrate strong customer service orientation and serve the customers within the customer service guidelines at Emax

• Assist the customers in their buying process and maximize the conversion
• Provide technical product information and demonstration which help them make informed purchases and support in doing configuration of the buying unit
• Facilitate a pleasant and hassle free experience for customers and resolve customer complaints effectively within the specified SOPs
• Manage shelf space to drive efficiency and achieve targeted sales
• Support the VM team to ensure that merchandise is stacked on shelves as per the VM guidelines while ensuring maximum utilization of the available space
• Adhere to the guidelines (SOPs) to achieve efficiency

• Follow all standard operating procedures for activities such as customer returns, exchange, price discounts etc.
• Execute the sales promotion activities and campaigns in coordination with Store Manager
• Maintain the stock accuracy in the Store and update physical stock in the Store and that in the system
• Merchandise dusting of entire section and section readiness in terms of product alignment as per SOP
• Switching off all displays ( LCD,LED, laptops, desktops, digital cameras, monitors, LCDs)
• Stay abreast of the latest product features and quality norms as well as promotional programs relevant to the assigned category, in order to better serve the customers
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Qualifications:
Educational Qualifications: Bachelor's degree/ Under Graduate

• Proven experience as a Sales Representative, preferably in electronics or technology products.
• Strong understanding of electronic products and ability to explain technical features clearly.
• Excellent communication, negotiation, and presentation skills.
• Goal-oriented, self-motivated, and target-driven.
• Should be able to speak Arabic and English

About Us:
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
About the Team:
Emax is the largest electronics retailer in the GCC. Emax has the widest selection of electronics in the UAE with over 800 brands and 100,000 products all under one roof. The award-winning brand offers a diverse product range that includes photography, IT, mobiles and telecom, accessories, sound and vision, home appliances, health and fitness, gaming, gifting, personal care, car electronics and navigation, home solutions, MP3 and portable players, toys, music and videos and security solutions.
Emax has been ranked as the 8th Best Place to Work among all retail companies in the GCC (as per the GPTW survey 2023). Emax which is part of the Landmark Group started in the year 2005 and has now over 38 stores across UAE, Oman and Qatar. The brand is growing and is spreading its footprint with plans to open new stores in the region.

Skills Required