Job Description

Synopsis
The Stopover Product Manager will deliver the product roadmap and strategy by continuing to improve the overall customer experience and launching Stopover product features. This role will work in a fast-paced environment, and collaborate with cross-functional teams, and business stakeholders, to deliver on the digital vision. The role is also responsible to support the digital direct revenue growth through implementing a Stopover product roadmap and lead solution initiatives to deliver growing Stopover bookings and simplifying the hotel booking process.
At Etihad, we are reimagining how travelers discover, design, and book their perfect getaway. Our Partnership Function is driving a new era of travel experiences - one powered by AI, data, and intelligent technology rather than traditional selling and product design.
Here, innovation meets inspiration. You will be part of a team that uses insights, creativity, and smart solutions to craft personalized journeys that connect customers to the world in more meaningful ways. If you are passionate about travel and thrive at the intersection of technology and experience design, join us and help redefine the future of holidays with Etihad.
Accountabilities

• Own and drive the vision of Etihad Stopover product roadmap, balancing short and long-term goals to scale. Prioritize and make decisions on a value-based backlog of opportunities for Stopover products in line with Etihad business strategy and goals.
• Develop business cases, with input from business stakeholders, for digital investments and priorities in product development.
• Own the end-to-end Stopover experiences from business perspective to achieve targets. Be on top of the competitive landscape and latest technologies, generating new ideas and identifying opportunities.
• Be a part of the Stopover agile team attending agile ceremonies, standup, planning and retrospective
• Advise and work closely with the engineering teams to deliver high-quality Stopover products. Develop a data-driven approach to understanding Stopover customer interactions to validate product features, problems and/or opportunities
• Collaborate with UX for user testing, feedback sessions and A/B tests to determine the ideal way to present features or offers and eliminate usability issues. Collaborating with CRM and digital marketing on acquisition and retention.

Education & Experience

• 5-7 years hands-on experience in product management, preferably in airline industry.
• Deep understanding of digital strategy and product strategy.
• Ability to set product vision, excite and lead a cross-functional team on a product journey.
• Experience working with agile methodologies in fast-paced consumer centric environment.
• Bachelor's degree in business, Engineering, Economics, or a related field

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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