Job Description

Company Description
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Summary
As a Sr. Specialist Strategic Accounts & Partnerships - MENA you will work within the regional business team at talabat. This team manages talabat's enterprise business strategy & manages relationships with the largest regional partners across 8 markets.
We are looking for a sharp, hands-on generalist to support talabat's regional strategic accounts team with data-driven insights, engaging presentations, and operational efficiency. This role is perfect for someone who thrives in high-pressure environments, simplifying data into clear narratives and can seamlessly manage multiple moving parts across functions.
What is on your plate?
Insight & Strategy Execution

• Analyze large, varied datasets (business, marketing, operational) to extract trends, flag early signals, and generate actionable insights.
• Own the development and delivery of quarterly and annual partner reviews, using deep analytics and clear, recommendation-led visual storytelling.
• Proactively surface growth opportunities and risks; collaborate with legal and finance to address contract blockers and drive solutions.

Partner Experience & Growth

• Own tracking of partner investments and volumes in line with commercial agreements, ensuring performance is transparent and on target.
• Work closely with account managers and marketing teams to drive campaign planning across markets, to deliver measurable impact for vendor partners, especially for high-priority or exclusive vendors.
• Assist in resolution of POS and operational issues across functions in a timely, structured way to ensure partner satisfaction.
• Improve Vendor NPS by addressing gaps beyond day-to-day KAM interactions and establishing frictionless communication, fast resolutions, and high trust with partners.

Multi-Stakeholder Program Management

• Build strong relationships with KAMs and partner stakeholders; travel regularly to drive market-specific planning and execution.
• Manage multiple concurrent workstreams across functions (sales, marketing, finance, ops, legal etc) and all talabat markets, while keeping timelines, stakeholders, and partner outcomes on track.

Qualifications
What did we order?

• A graduate in Economics, Business, or Statistics from a reputed institution.
• Have 4-5 years of experience in performance or program management at an internet-first/consumer-tech company is a must
• Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling (these would be critical to your daily tasks and deliverables)
• Strong commercial mindset with the ability to connect contracts, marketing, performance, and partner experience into one operating model.
• Strong analytical mindset and a passion for simplifying data into clear insights.
• Strong communication and people skills; ability to influence internal as well as external stakeholders
• A structured thinker with excellent communication and stakeholder management skills (including the confidence to push back when needed).
• Exposure to user engagement funnels and metrics such as iROAS, CM, unit economics, DAU/MAU etc

Additional Information
Join Our Vibrant Team at City Walk, Dubai - Where Work Meets Innovation and Fun!

• Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone's welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events, cultural outings, and sports activities aren't just fun; they're a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we've got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

Skills Required