Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be working as Service Engineer, will be the part of Service Engineer Business Area for Service division based in Abu Dhabi, UAE. In this role you will be responsible to perform medium to high complex service work according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines and deliver customer service to satisfy customers. In close co-operation with customer and other ABB team, take actions to identify new Service business opportunities for ABB.
This position reports to
Hub Service Manager
Your responsibilities
Ensuring customer satisfaction by executing service work according to customer order and expectation in safe manner, creating and maintaining a good relationship with customers and understands their needs, identifying new sales opportunities and convincing the client for the complete service portfolio
Strong knowledge and hands-on experience on LV & MV VFD (e.g. ACS800/880/ACS580 and ACS 580 1000/2000/5000/6000) commissioning and service and LCI experience will be added advantage
Attending jobs with complete preparedness, with utmost professional approach and ensuring completeness of the job, following the factory recommended procedures, maintaining service tools and instruments of service engineers and ensuring tools are calibrated
Providing technical support to customer during emergencies and site visit as and when required, ensuring good team work and networking within the team and across the divisions, following PCS certification requirements and completing on time and also attend HSE trainings both internal and external before it expires
Preparing all documents and reports to be signed by the customer representative, ensuring the reports are uploaded in DIB/ MoR and parts returned to factory and cases are closed on time and follows up when needed, proactively identifying suggestions for product quality and customer service improvement and discuss them with management for changes
Strong self-discipline with initiative and learning spirit with positive attitude, teamwork and responsibility, actively ensuring that the HSE practices are of high standard, working to eliminate unsafe incidents, performing mandatory JHA/ Risk assessment on very site following LOTO, PPE requirement report near misses and hazards and following PTW requirements on each site
Your background
Bachelor\xe2\x80\x99s degree \xe2\x80\x93 Diploma or Bachelor\xe2\x80\x99s degree in Electrical or Electronic Engineering
More than 6 years of hands-on service experience on Variable frequency drives
Strong electrical or electronics engineering fundamental knowledge, knowledge on theory, structure, and application, testing ABB VFD experience, product certifications and fault diagnosis/analysis will have added advantage.
Effective spoken and written communication in English and Arabic
Basic computer application knowledge for job reporting and communication with MS Office and other common application software
Benefits
Retirement plan
More about us
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day Work model: on site #LI-onsite
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.