Sr. Officer Mortgage Sales Banking
Jebel Ali, United Arab Emirates
Job Description
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JOB DETAIL Job Purpose
- To promote retail banking product Mortgages
- To ensure cross sell of retails products
- To assist telemarketing team by providing quality leads for motor insurance
- Assure immediate processing of all applications received from customers
- To be aware of any market changes from competition to effectively manage customer objection handling
- Provide constructive and constant feedback to bank staff on improvement of: products, services and processes etc., which may either reduce TAT or costs or enhance customer experience.
- Be an effective team player and contribute to achievement of goals based on the Key Performance Indicators issued from time to time.
- Carry out a range of sales & application processing activities ensuring that the work assigned has been accurately completed within specified timelines.
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Upon request provide on-the-job training to colleagues.
- To ensure that agreed service expectations of the customers are met on a regular basis
- Prepare daily sales reports/statistics requested by line management.
- Ensure that customers are provided proper & correct information about products & services. Also, no mis-selling of products or documents compromise of any sort.
- Ensure that applications are correctly filled as per product policy and eligibility criteria.
- Undertake other duties at similar level when required.
- Jebel Ali: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Mortage sales: 5 years (Required)
- Banking: 5 years (Required)
- retail banking product Mortgages: 5 years (Required)
- quality leads for motor insurance: 4 years (Preferred)
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Job Detail
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Job IdJD1516916
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJebel Ali, United Arab Emirates
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EducationNot mentioned