Company Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Reporting to Global Director Contract Service Delivery, Sr. Manager of Reliability has overall responsibility of all MRP, RSP and CBM contracts based in APAC / MEA regions including safety, quality, profitability, engineering activity, continuous process improvement. Responsible for leading and managing a team of reliability managers and engineers.

• Direct and Manage reliability activities through MRP or RSP contracts to ensure customer contractual commitments are fulfilled
• Perform personnel functions, such as selection, training, evaluation, coaching, and counseling
• Harmonize and develop program structures across the region in line with market expectations
• Actively participate in the development and implementation of John Crane strategic initiatives and objectives.
• Drive Internal & External Contract performance improvement through the use of appropriate KPIs
• Actively promote Environmental, Health & Safety throughout the team , ensuring EHS is a goal for all employees and ensure all EHS requirements are fulfilled in accordance with defined responsibilities
• Promote Consultative sales approach in onsite teams and identify growth opportunities in contract sites
• Work closely with sales and Business development teams to develop and win new products or service line growth opportunities
• Support the field organization in the development of training materials, technical papers and other technical product support
• Work with cross-functional teams including customers to resolve program related issues and improvement opportunities
• Drive continuous improvement to ensure the maximum efficiency and productivity in contract service delivery
• Collaborate with Service solutions and Service Delivery teams to ensure that new contracts are established properly
• Collaborate with Service Delivery team in establishing best practices in contract delivery
• Forecast headcount with sales leaders for upcoming agreements to build pipeline of talent to fulfil our contractual and commercial commitments
• Review financial statements, activity reports, or other performance data to measure productivity or goal achievement and identify areas needing cost reduction or program improvement

Qualifications

• Bachelors degree in Engineering or equivalent experience required
• Minimum 15 years increasingly responsible professional experience in plant process systems and equipment operation or design knowledge is required.
• Solid multi-project management skills and experience required
• Strong interpersonal skills and well-developed communication skills both written and verbal.

Additional Information
With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( )
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( )
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( )