Company Description

Founded and headquartered in Dubai, the United Arab Emirates, BitOasis is a leading venture-backed, regulated virtual assets retail trading and custody platform for the GCC and wider Middle East and North Africa region. BitOasis shareholders combine best-in-class regional VCs such as Wamda Capital with global virtual asset investors such as Jump Capital, Pantera Capital, and Digital Currency Group.

BitOasis operates under the supervision of the Dubai Virtual Assets Regulatory Authority (VARA) and is in the process of acquiring virtual assets licenses and approvals across the region.



OPD\xe2\x80\x99s Mission is to protect customer assets, catering to customer requests while minimizing exposure to operational, reputational and other risks. Working alongside our internal and external partners to support the onboarding, trading, withdrawal and deposit processes and to help improve performance. We develop and maintain a controlled environment while at the same time we design and reengineer new and more efficient capabilities.

The Custody section is responsible for safeguarding assets, processing token movements to ensure smooth trading and withdrawals, as well as maintaining and performing internal control functions.

Summary

We are seeking a Sr. Custody & Market Operations Manager who will be responsible for

• Proactively reviewing and balancing coverage, capacity and progress against deliverables;
• Using technical proficiency to coach and support others to solve novel and complex problems;
• Using breadth of understanding to assign priorities and make decisions;
• Independently executing a broad range of tasks and controls
• expected to have an outlook to growth plans and contribute to continuous improvement by:
• Identifying, providing significant input into, and leading efficiency improvements;
• Understanding developments to the external environment, determining impact on the function\xe2\x80\x99s activities and working with relevant stakeholders to implement required changes.

Responsibilities

• Process Execution

• Oversee and execute forecasting, wallet movements, top-ups, withdrawals
• Resolve complex issues in a timely manner
• Up-to-date knowledge of systems, processes, legal structures and exception process requirements
• Maintain up to date knowledge of best practices and regulations impacting the activity

• Risk/Control

• Identify, assess and respond proactively to areas of risk through engaging with the relevant stakeholders
• Proactively and reactively build controls to ensure risk events do not occur / are not repeated.
• First line of escalation point for potential and actual issues
• Identify and escalate exceptions in a timely manner
• Responsible for oversight and completion of daily checklists
• Oversight and governance of task completion within deadlines of self and team
• Ensure all section documentation like Procedure manuals, Control Standards, SLAs etc are up-to-date
• Ensure that processes are duly followed when performing tasks and checklists are maintained effectively

• Re-engineering/Projects

• Identify, provide significant input into, and lead efficiency improvements
• Understand developments to the external environment and determine impact on the function\xe2\x80\x99s activities
• Align program of work to strategy and execute accordingly
• Regularly review processes to identify opportunities for improvements and efficiency
• Own system enhancements and ensure successful testing

• Relationships

• Own, build and maintain relevant relationships within the organization
• Own, build and maintain relevant external relationships.

Perform other duties as assigned and incidental to the responsibilities described above.

Qualifications

Qualifications:

• Degree holder with at least 9-12 years\xe2\x80\x99 custody and settlement experience in the financial services industry
• Demonstrate appropriate level of behaviors, based on role:
• Support change and respond positively to new ideas and initiatives;
• Manage own development by finding opportunities to grow and improve;
• Take decisions and actions which balance opportunity and risk;
• Seek and respect the input, ideas and opinions of colleagues;
• Leverage relationships inside and outside of own team to achieve the right results;
• Work collaboratively and cooperatively with colleagues and respect differences;
• Strive to achieve challenging goals; Implement decisions and actions with energy and commitment
• Consistently demonstrate the highest levels of professional and ethical behaviour.

Bitoasis