Implements agreed POA in line with marketing strategy
Builds and maintains high quality customer relationships as well as internal cross collaboration
Knows in-depth knowledge of the product(s), market , stakeholders and competitors. Incorporates this knowledge into POA
Works within agreed budgets and does some projection work
Lives the Amgen Values
Responsibilities
Develops and implements territory POA and key account plans . Achieve/exceeds POA.
Evaluates progress vs. plan monthly, and conducts systematic analysis of problems. Anticipates situation in which performance goals may be missed in order to make appropriate adjustments
Proactively collaborates with Cluster/Territory Team members to ensure alignment throughout the Territory and agrees on actions re specific accounts and key customers
Contribute s through constructive feedback
Applies knowledge of retail/hospital environment to pre-calls plans by selecting the right message which suits the needs of different stakeholders
Responds to competitive threats and opportunities by keeping informed and contributing to competitive intelligence
Meets customer expectations in terms of standards of service and addresses services breakdowns in a timely fashion
Reports customer activity in the CRM system and ensures customer profiles are kept up to date
Operates within the agreed expense budget aligned with POA priorities
Organizes and manages activities in a timely fashion and follow-up with customers
Attends and positively contributes to all relevant training programs. Plays a leading role in cycle meeting s and training events.
Demonstrates mastery of objection handling techniques
QualificationsThe knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent. Minimum Requirements
Minimum 1 to 3 years of experience in the pharmaceutical industry in a sales-related job
Preferred Requirements
Bachelor’s degree in life science or (bio) medical sciences
Knowledge of Customer Relation Management principles
Exposure to interactions with various disciplines and organizational levels
Exposure to project management principles
Join Us If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
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