Sr. Ops Analyst plays an essential role in the logistics team of the company. He/she will work with all Talabat countries to ensure the Supply efficiency and service levels by analysing Operations, improving logistics infrastructure, solving analytical problems and executing solutions. Improving automation and the effective implementation and use of Delivery hero technology and tools is key to improving efficiency in each market.
What\xe2\x80\x99s on Your Plate?
Diving into complex analysis of systems and tools, solving analytical problems and executing solutions with different markets, diving into complex data points to find the areas of development.
Running Experiments on complex systems such as dispatching logic and order flows , to identify the best balance between user experience and logistics efficiency.
Ensuring the effective use and rollout of all Delivery hero technology, tools and data models across 8 countries. Providing data driven decision on the product roadmap to further enhance efficiency and speed
Liaise with internal stakeholders such as Country teams, Central Product operations and Data Science improve the effectiveness of our process and tools
Improve reporting and data visibility for faster and more effective decision making for all markets, keeping up with the dynamic and fast nature of talabat operations to always provide the best solutions.
What Did We Order?
Bachelor\xe2\x80\x99s degree. STEM and Economics backgrounds are highly preferred
2-5 years of experience in tech start-ups or operational roles are highly preferred
Analytical and problem-solving skills, data driven and results oriented attitude is required
Strong written and oral communication skills. Ability to drive complex ideas and process to diverse people across very markets and teams
Proficiency in Microsoft Excel, Google Slides.
Moderate SQL skills are required
Tableau, or any similar reporting tools skills is required
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