Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

MISSION:

SQ technicien Performance management

Non- Conformities Management: Responsible for Non-Conformity day-to day management, insuring reactivity to inform supplier of Non-Conformity Report (NCR), to replace defective parts and to implement securization. Animate Non-Conformities Report treatment by setting-up relevant actions plan to reach Non-Conformity Report (NCR) target. Invoice the Cost Of Non-Quality (CONQ S1) to the suppliers. Ensure management of SupplieraEUR(TM)s waiver requests for assigned scope and Suppliers

Containment actions: Organize the retrofit to be performed by the supplier. Decide quality wall if necessary.

Solving issues & Continuous Improvement: Secure in a timely manner strong and complete supplier containment actions plan to secure the Manufacturing line Challenge our suppliers to enforce relevant corrective and preventive action plan, challenge reactivity. Check the effectiveness of the corrective and preventive action plan of the Supplier, ask for evidences, challenge them and perform supplieraEUR(TM)s visit. Ensure control plan sustainability (regular follow-up on main suppliers). Set up and manage Supplier improvement roadmap for non-performing Suppliers according to Supplier Quality escalation process (Green / Yellow / Red status) Organize reviews with suppliers and visit suppliersaEUR(TM) premises as necessary.

Inspection of low-critical parts: Ensure performance of inspection for low critical parts (parts non-included Supplier Part List) Check the effectiveness of the corrective and preventive action plan of the supplier (ask for evidences, challenge them, and perform supplieraEUR(TM)s visit do supplieraEUR(TM) visit). Ensure control plan sustainability (regular follow-up on main suppliers). For aEUR~trustedaEUR(TM) suppliers: to take part of the Return Of experience (REX) analysis. Top Issues Dashboard: Prepare and monitor supplier Quality review at unit level to tackle the Top issues.

Incoming inspection leader The Incoming inspector Leader ensures the compliance of purchased products and parts delivered to the ALSTOM facilities. He / She manages the team of Incoming Inspectors to ensure consistent, accurate and on-time completion of incoming inspection activities. Accountabilities & Authorities: Manage day-to-day Incoming Inspection Activities: Collaborate with SPQD, SQ Serial Engineers and Incoming Inspectors to ensure Control Plans are defined and registered in the ERP system Ensure appropriate control keys (and rules associated) are implemented in the ERP system, with clear and documented sampling rules, dynamically defined and updated. Ensure inspection instructions/ checklists are defined and available for Incoming Inspectors Establish and manage the process for maintaining and storing records at Incoming Inspection Ensure Incoming Inspectors comply with procedures for inspection, tool calibration, storage of records, NCR characterization and ERP transactions. Initiate outside special process inspections or outside lab testing when required Ensure control plans are modified when NCRs are detected at incoming and on the production line Inform SQ Serial and Supply Chain on defects detected at Incoming (Non-conformities opened) and impact on part availability Schedule daily meetings to share daily priorities and manage daily workload of Incoming Inspectors Maintain and publish KPIs and identify opportunities for performance improvement Incoming Inspection team competencies management through skills matrix and scheduling trainings when required

Performance measurements: Complete inspections within allocated target lead time and ensure priority inspections are completed on time Accuracy and correct defect characterization in Non-conformities and related ERP tasks (blocking stock, tasking, etc.) Ensure set up and implementation of continuous performance improvement actions with a regular analysis of downward trend in quantity of NCRs detected after incoming inspection during the production cycle (non-functional issues only) Manage Incoming Inspection activities when appointed SQ Referent for the given site

Educational Requirements: MasteraEUR(TM)s degree in Quality or Engineering or equivalent

Competencies and skills: Experience managing supplier relationships is a plus Experience using SAP or similar computer applications See related Quality & Continuous Competencies Matrix 8D Methodology Collaborative Persuasive and resilient

You donaEUR(TM)t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youaEUR(TM)ll be proud. If youaEUR(TM)re up for the challenge, weaEUR(TM)d love to hear from you!

Important to note As a global business, weaEUR(TM)re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. WeaEUR(TM)re committed to creating an inclusive workplace for everyone.

Job Type: Experienced