Company Description

Now it\'s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We\'re looking for the brightest and best to help us reach our goals and we\'ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry



JOB PURPOSE:

The role is responsible for ensuring that client on-boarding and investment trades and maintenance on the bank\'s books are in compliance with the UAE Central Bank guidelines and Bank\'s policies and procedures. The role holder is also responsible for ensuring that customer and investment details are captured and maintained in a professional, accurate and meaningful manner.

Job Context

Primary Responsibilities

• Ensure adherence to agreed/approved SLA and TATs
• To reconcile units of all Fixed Income Securities, Equities, Mutual funds, Private Equities, T-Bills, SIPs and other products, with the providers/settlement providers.
• Authorization of Trade Processing, Trade Settlements, Managing Manual Trades and other exceptions.
• Manage Security Transfers end-to-end including correspondence with counterparties/custodians and coverage, Settlements and Authorization in the system.
• Supervise end-to-end corporate actions processing including reconciliations and authorization in the system.
• Authorizing Investment Cash Account Opening/Closure, Portfolio Creation/Closure and Account Maintenance activities.
• IPO/New Issuance processing.
• Internal Settlement Accounts reconciliations and proofing.
• Ensure that operational activities are executed within allotted budget and timelines.
• Conduct regular operational reviews and audits and undertake preventive maintenance.
• Provide guidance to staff in resolving operational issues and problems.
• Collaborate with other team leaders to develop best practices for improved productivity and efficiency across consumer banking operations.
• Delegate tasks to members of the operations team within the FAB delegation of authority matrix.
• Additional tasks assigned by the Department Supervisor/Manager.
• Prepare monthly AUM report for Singapore.

Secondary Responsibilities

• System enhancement/development projects for UAE & SNG.
• Authorising transfer of funds and funds Block/Unblock in t24.
• Processing corporate actions, RM Mapping and all activities on Citrix SNG.
• Authorising of the Investment Subscription and Redemption documents for Singapore customers
• Stock obligation and Pick / Apply / AMC Checker in Alpha Singapore
• Document Validation to ensure all documents are in order as per audit and compliance regulations.
• Archival and record management in accordance with the relevant procedures.
• Funds transfer to Providers for Other Products & Mutual Funds.
• Call back validation for deals (SNG)
• Escalation for all the issues with FAB IT to sort system issues
• Managing the Deferral cases
• Monthly volumes reporting to management.

Internal Collaboration

• Develop positive relationships with internal customers/departments in order to provide better service and meet customer expectations and to deliver timely and effective level of client experience.
• Coordinating with Internal users and IT team with regards to system issues and resolving them in order to enhance the system.

Policies, Systems, Processes and Procedures

• Implement departmental policies, systems, and procedure so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
• Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, improvement of business processes, cost reduction, and productivity improvement.

MIS and Reports

• Supervises and manage the preparation of timely and accurate sub-departmental statements and reports to meet FAB\'s and departmental requirements, policies, and standards.

Qualifications

QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

• Minimum - a Bachelor\'s Degree in Finance/Accounts/Business Management or equivalent

Minimum Experience

• Preferably 8 years of experience in a bank/financial institution with exposure to wealth/consumer operations and account services preferably in a multinational, with at least 3 years in a similar position
• Prompt, accurate and effective communication skills in both verbal and written presentation and correspondence
• Adaptability to new policies, process and environment with sound knowledge of Consumer Banking and wealth management products and processes.

First Abu Dhabi Bank