The main activites are sales of Spare parts, coordination of delivery and ensure customer satisfaction in regards to spare parts business. Responsibilities
Answering to queries relating to parts and availability
Processing of customer sales orders to factory and other suppliers
Forwarding of shipping documents to customers
Organizing shipments from local stock
Monitoring all open order lines daily to satisfy customer demands
Identifying and clearing up all shipment issues
Identifying any alternative parts or assemblies that can be replaced
Organizing purchases from local vendors if applicable
Pro-active offering of modification kits and exchange programs
Provision of excellent customer service to customers at all times
Processing and controlling part movements for service and sales jobs, including stock control and inventory
Supporting the service department regarding spare parts
Supporting the sales department regarding spare parts
General warehouse coordination:
Receipt, unpacking, checking and storing of parts Packing and dispatching orders Stock takes and cycle count procedures Quality control of inventory including inspection and maintenance Stock analysis in cooperation with Spare Parts Manager
Warehousing activities such as parts counting are carried out over the weekend to ensure that daily ordering of parts is not interrupted during the week
Competencies
Organize, manage and complete projects individually and in teamwork
Cooperate with all levels of staff
Ability to multi-task while completing work in a competent and professional manner
Team Player
English written/ spoken fluently, German is an advantage
Good knowledge of MS-Office
Experience in related industries is a plus
Please note - ONLY shortlisted candidates will be contacted! Our Offer
Performance-related remuneration
Interesting and responsible task in a successful company group
Social benefits of a modern company
Have we awoken your interest? Then we look forward to receiving your online application. Liebherr - One Passion. Many Opportunities. The company Liebherr Middle East FZE is responsible for sales and service of construction machinery, maritime cranes as well as aircraft systems and components of the Liebherr Group in the Gulf region. This specifically includes mobile and crawler cranes, concrete equipment, duty cycle crawler cranes, material handling equipment in the maritime field, landing gear, flight controls and air management systems as well as components for the aviation industry.xe2x80x8b Location Liebherr Middle East, FZE. Dubai United Arab Emirates (AE)
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