Description

United Arab Emirates

JOB DESCRIPTION

About Jumeirah and the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different\xe2\x84\xa2 brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Our lifestyle brand, Zabeel House takes inspiration from our roots - Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of \'what is good,\' and build experiences that people want to share.

Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance - we created a brand that is high on design but low on complexity and our design - led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel - guests who want to live like a local - even if just for a day.

Our property, Zabeel House by Jumeirah, The Greens, offers its guests 210 rooms and suites,and a co-workspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.

About the Role:

An opportunity has arisen for a passionate, energetic and qualified Spa Therapist to join our lifestyle team in Zabeel House by Jumeirah, The Greens. The main purpose of the role is to deliver professional and engaging wellness therapies and massage treatments in a safe and comfortable manner and provide the highest quality of service as per the company culture and standards as well as anticipate and meets guests\' needs and requests, ensuring complete guest satisfaction and establish and develop personal guest contact, promote feedback and be consistently proactive in anticipating guest needs and requirements.

The main duties and responsibilities of this role is to:

• Give a warm welcome to guests on arrival and register them into the log book.
• Report for duty punctually wearing the correct uniform and nametag and follow good hygiene habit at all times
• Perform professional services according to standards with attention to detail and in a prompt timely manner.
• Advise guests of spa service programs, treatments and products available at the spa.
• Assist in promoting spa & body care products to guests and offer full product knowledge.
• Request, collect stock and supplies in accordance with minimum stock levels.
• Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
• Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
• Assist in keeping accurate written records of treatments and products used in view of repeat guests.
• Participate in on-going training, with assistance from your designated trainer and continue to study your skill.
• Replenish all necessary items in male/female spa promptly
• Maintain a neat and orderly work area consistent with the high standards of the facility
• Serve as catalyst to promote spa services to Members and hotel Guests.
• Maintain current professional licenses.
• Report dysfunctional equipment to Assistant Manager in charge of Spa treatments
• Work with the Team Leader in the formulation of plans for projects.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• High school graduate
• Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification
• Minimum 2 years of service experience in performing therapy services at a hotel / spa environment
• Certified Registered Massage Therapy Training Minimum 200 hours
• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally
• Able to communicate effectively and to respond well (switched on) to questions and requests.
• Able to work in a team, i.e. caring about other team members and open towards other nationalities.
• Should be able to quickly learn and adapt to a new work environment.

About the Benefits:

This position offers a highly competitive salary and package which include; housing, flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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