Job Description

Job Category: Hotel-Leisure and Wellness
:
We're searching for a new Spa Therapist confident in delivering unforgettable experiences through delivering exceptional spa experiences through a variety of treatments.
A little taste of your day-to-day:

• Be able to offer the full range of spa treatments to the required brand standards
• Be familiar with municipality regulations and ensure compliance
• Actively retail spa products by offering homecare solutions and suggestions to every guest
• Achieve retail targets set by the department manager
• Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives
• Ensure correct time management as all guests treatments must commence on time and last the correct duration
• Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite
• Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition
• Ensure correct product usage during treatment to control GOP and reduce waste
• Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room
• Deliver an unrivalled guests experience for each and every guest by following department SOP's
• Stay true to product brand standards and understand the meaning of a brand promise

What we need from you

• Look smart - well groomed
• Great communication skills
• Strong technical skills on treatments
• Great up-seller

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required