Job Title Spa Receptionist
Description
Genuine service personality, with high EQ. Preferablyat least 1 yearof similar experience in a 5-star hospitality industry.A strong command of both written and spoken English is required additional language is an asset. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Ensure all operational tasks are conducted in line with the service standards and procedures. Go the extra (s)mile where possible. Prevent complaints and ensure adequate service recovery where needed. Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
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